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Suresh Babu - Production support

[email protected]

Location: Memphis, Tennessee, USA

Relocation: Yes

Visa: H1B

Resume file: Suresh-Kota Resume_1749499945321.doc Please check the file(s) for viruses. Files are checked manually and then made available for download.

SUMMARY: 9+ years of Professional experience in full SDLC development involving requirement analysis, design, development, testing, documentation, implementation & maintenance of application software in Web-based/Enterprise environment, Distributed n-tier architecture. Proficient in Application Development with Web Technologies, B2B products, Distributed Technologies and Client-Server Architecture environment in Financial, HealthCare and Manufacturing Industries. Expertise in design and development of web and enterprise applications using Java &JAVA ENTERPRISE EDITION technologies like JSP, Servlets ,Struts 2, JDBC,JNDI, JMS, JavaScript and Web Services. Expertise in application development using various frameworks: Struts Framework, Spring Framework, Java Server Faces (JSF), Hibernate. Extensive working experience with SOAP, .Net and Restful web services. Well versed with MS SQL Server, Oracle, DB2 and MySQL as back-end Databases. Extensively used database tools like TOAD and SQL Developer. Knowledge in Database Programming with Stored Procedures, Triggers, Functions using SQL, PL/SQL and Oracle. Hands on experience working with Web and Application Servers such as Apache Tomcat, IBM WebSphere, ColdFusion, JBOSS, BEA WebLogic. Extensive use of Version Controls like CVS, SVN, Github and Google Code subversions. Very good understanding and experienced in SDLC and Object-Oriented Programming (OOP). Experience with Waterfall, Agile methodologies. Good working knowledge in IDE tools such as Eclipse (Indigo, Juno, Europa, and Helios) and Net Beans and My Eclipse. Proficient in PERL and SHELL scripting. Experienced in performing Functional Testing, Backend Testing, Regression Testing, System Testing, Acceptance Testing and Integration Testing. Involved in writing JUnit test cases and System Test Cases. Self-motivated Team Player with excellent Interpersonal and Communication Skills. Strong analytical and problem-solving skills. Willingness and ability to adapt to new environments and learn new technologies TECHNICAL SKILLS: Domain Banking, Manufacture, Finance Database Skills Oracle, PL/SQL, SQL, Oracle 11g, MySQL, Ms SQL Server 2008, SQL Developer, PostgreSQL Programming Languages JAVA, C#, C++, SQL, UNIX, React JAVA ENTERPRISE EDITION Technologies Java, JSF, JSP, JDBC, JNDI, Swings, Servlets, JQuery, Struts 2.0, Springs, Spring Batch, Hibernate Web Technologies HTML5, XML, CSS, XSL, AJAX 2.0, .Net, XSL, XHTML Web/Application Servers JBOSS, Apache Tomcat7.1,ColdFusion,WebLogic, IBM WebSphere Web Services SOAP, .Net and RESTful Scripting Languages Java Scripting, PERL Scripting, Shell scripting Build Deploy Tools SDSS, JAP 7, Maven, ANT Operating Systems LINUX, UNIX, Windows 7, Vista, XP, 2000, 98 Version Controls CVS, Google Code, SVN IDE Eclipse, STS, Visual Studio code, Notepad++. Testing Tools Eclipse Plug-ins (Code Pro, Find Bugs, PMD), HP-ALM Design Tools MS Visio, Argo UML Others MS Office, Excel, Microsoft Word, QA4J, SART, MS Access EDUCATION DETAILS: Masters in computers and Information system security at University of Cumberlands, KY.(2018) Bachelors of Technology in Information technology, JNTU HYDERABAD, India - (2012). PROFESSIONAL EXPERIENCE: ETRADE / Morgan Stanley Infosys , Alpharetta GA Aug 23 Till now Senior Java Developer ETCS ASG Team Support and maintain key applications within the E*TRADE Corporate Services (ETCS) environment, specifically the Employee Stock Plan (ESP) and Equity Edge Online (EEO) platform, which provides comprehensive equity compensation management for corporate clients. Responsibilities: Collaborate on application development, enhancement, and maintenance of core modules such as Serena, CRC, Genie/EBOSS, RTAA, IVR, and Sitelet, which enable stock plan administration, participant account management, and trading functionalities. Provide technical support for high-profile events, including Apple s Employment Share Release, ensuring timely and accurate distribution of equity awards. Manage and perform bi-weekly IBI cluster restarts to ensure system stability, enhance performance, and prevent potential service disruptions. Utilize a variety of monitoring and troubleshooting tools, including Big Panda for incident management, Kibana and Grafana for system monitoring and log analysis, Apica for application performance monitoring, and TMS Console for transaction monitoring. Integrated Kafka for real-time event processing and data streaming in stock plan administration systems. Work extensively with SQL databases to query, analyze, and optimize data for application support and maintenance tasks. Use Control-M for job scheduling and automation, ensuring efficient workflow management across multiple systems. Work closely with cross-functional teams to ensure seamless integration across back-office architecture and middle-office platforms, including Share Allocation, Trade Disbursements, Done Trade Confirmation, and Tax Lot Updates. Implemented Kafka producers and consumers to handle real-time trading and transaction data. Provide technical support for key customer service applications, enhancing user experience and supporting compliance with equity compensation guidelines. Used Kafka Streams for processing large-scale financial transactions and ensuring data integrity. Implement and troubleshoot backend processes in Java to ensure reliable order routing, cash payment processing, participant enrollment, and share allocation within a high-availability system. Engage in process automation and performance optimization efforts, using data-driven insights to minimize service downtime and enhance system stability Tools and Environment: DB-SQL , Kibana , TMS consol, Big Panda, Grafana, Apica , Bit Bucket. Cognizant-QVC eComm Apr 22 Aug 2023 Sr.Java Developer, Project : Digital Site Operations Platform Engineering team We are responsible for all operational and reporting aspects of Qvc s Digitial commerce platform. We work closely with Internal IT and External business clients to ensure Qvc s digital presense is fully functional and available to customers. Responsibilities: Should be able to work with Cross functional teams to perform Root cause analysis for the Problem Tickets. Managing Service Now queue for the team and ensuring compliance to Response & Resolution Service Level Agreements. Should be able to engage the right team and to drive the Major Incident Bridge calls to resolution. Maintaining and updating technical documents and standard operating procedures in the knowledge repository. Support Multiple Daily product launches by working closely with the Ecommerce and content teams to ensure complete and accurate product information is available to all. Support additional purchasing and /or operations activate. Identifying and resolving technical issues. Developed Kafka consumer groups to handle high-volume data processing from multiple sources. Designed and implemented Kafka-based messaging solutions to improve digital commerce platform stability. Tools and Environment: : DB-SQL , Couchbase , Kibana , Akamai and Dynatrace, Struts Framework, Spring Framework, Java Server Faces (JSF), Hibernate, SOAP and Restful web services. Infosys-Verizon, FL. Sep 19 Mar 22 Sr Java Developer. Project 3: Unified project Management (VPM-iEN) VPM is a project Management tool it is like a one stop project Management tool for all the project Management. It s managing the network system programs and we have different programs run across multiple domains in the network system portfolio in Verizon we are like network systems deals with all managing network all those things will be taken as an input system. In network system we have different programs like one fiber, iEN (Intelligent Edge Network), FTTCS, UT PMO. We are managing the multiple things in the project Managers and the programs we have something called Milestone it is like a cable which lay out from point A to point B for laying Fiber. The DNABot (Digital Network Assistant) is helping users to see a consolidated view of NFID (Network Fulfillment ID) Status for Projects. Now DNA provides users with an ultrafast and efficient view of the Project details, Milestones and Tasking View within one screen, eliminating multiple tab searches. This was one the most requested skills amongst users. Responsibilities: Built application using HTML, CSS, JavaScript, jQuery, React JS, with PostgreSQL Database. Worked as a Production Support for all the applications in our team. Participated in the Production releases Handled deployment, rollback, and patching processes for .NET apps skills also applicable in Java CI/CD pipelines.. Followed Agile-Scrum Methodologies for rapid development and regular adaption to the varying requirements and continuous delivery. Built Kafka-based event-driven architecture for network system management. Designed and developed the project using MVC design pattern. Used Bower and NPM for managing the frontend and node modules. Used Kafka Connect to stream data between databases and microservices. Used Chrome developer tool, React Dev Tools for debugging. Involved to implement various screens for the front end using React JS and used various predefined components from NPM. Creating new components and making changes to existing web applications using React.js. Used Jira as a tool for project tracking and management where we update the daily tasks performed. Project 2: TIRKS Automated Provisioning (TAP) TAP have approximately 1500 programs running on our servers. These programs are written in either Taskmate (proprietary language that owned by Verizon) or Java. Both programs use specialized 3270/hllapi software libraries developed by either TPS or OpenConnect. We do not have any "integrity checking mechanisms" to monitor the Taskmate or Javamate program executables or any of their configuration or data files (login, tm.ini, env, etc.) Responsibilities: Involved in TAP BAU Day to Day Health Check / AYS Tickets - Continuous monitoring, proactive health checks and resolution of AYS Tickets. Involved in create/duplicate CPCIRS in the Mainframe UAT environment. And Testing CPCIRS FOCUS scripts would work or fail with the UAT upgrade to z/OS 2.3. Versed in reading/writing programs with the TASKMATE Programing language Taskmate is a terminal emulation programming language Involved in moving the application from Physical servers to Virtual Servers. Know how to run (stop and restart) processes on the server using the CMD Line Navigate the directory and file structure and be able to identify the various files found by the extension i.e. .gen, .wf, .imc, .inc and many others (or be able to view the files to determine what they are) Use a terminal emulator TN3270 such as Micro Focus to access the server Execute programs Manage CRON jobs and decipher the program. Run reports stored in the servers and must be able to identify what files are reports and what programs run those reports and then manipulate the program to produce current needed reports that need updating or fixing. Understand the VI or VIM means of editing programming, modifying system files, and writing Knowledge of Citrix 4.5 which is a software that is running on the server Ability to work in a production environment (no test servers available). Project 1: Verizon Network Management (VNM) Verizon Network Management contains as a module security management system (SMS) which is a global network module. The purpose of this system and to the Keywords: cplusplus csharp continuous integration continuous deployment javascript business intelligence database zos information technology hewlett packard microsoft procedural language Florida Georgia Idaho Kentucky Utah