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Payal - Product Manager/ Sr. Product Owner

[email protected]

Location: Little Elm, Texas, USA

Relocation: Yes

Visa: H1B

Resume file: Payal Sr.Product Owner_1744042978338.docx Please check the file(s) for viruses. Files are checked manually and then made available for download.

Payal Prakash [email protected] 469-925-4197 EXECUTIVE SUMMARY: Leadership: Extensive 16+years experience in Product Management, Product ownership, Project Management, and Consulting in driving business and technology goals for fortune 500 companies. Problem Solver: Successfully translated customer needs into Digital / Technical requirements. Led multiple teams to build and release 60 + features ranging from Mobile to web applications. Communication and Influence: Presented business case, presentations and product strategy to VPs and influenced directors and senior management by crafting compelling narratives with data. Execution: 10+ yrs. experience of bringing products to market according to timelines through effective prioritization and collaboration with Developers, UX, Business stakeholders and other dependencies. Technology: Hands on with Android/iOS, Java, web technologies, UX, UI, and APIs and Web services. SDLC Methodologies: 10 + yrs hands on with Agile Scrum, Waterfall, Hybrid, Scaled Agile Framework (SAFe), Kanban, Spiral and Extreme Programming (XP). Successfully delivered more than 30 features (B2C and B2B) across platforms for various organizations. Extensive experience working in an organization using complex technology. Management experience in a complex, multi- platform development with onsite and offshore cross-functional teams. Highly experienced in defining product roadmap based on strategy and vision: managing prioritization and trade-offs among customers and operation support load. Building MVP for release planning. Executed Product vision by translating business/ customer requirement into EPICS. Breaking down EPICS into user stories and tasks. Managing weekly sprint planning and backlog grooming sessions. Worked for more than 6 years in an Agile environment as an Agile Project Manager, Product Owner, Product and Business Analyst. Proficient in user experience (UX), user interface design (UI) using User Centered Design Approach Lead cross functional teams during sprint planning and review meetings. Collaborated with business stakeholders and dev teams in Backlog grooming sessions Highly experience in executing product vision based on Feature / Scope or Time-based release planning. Highly experienced in Story Slicing based on Business rule, Operation, Interface and other methods. Hands on prioritizing backlogs using MoSCoW and Weighted Shortest Job First (WSJF) and Kano Model, helping business in product release, assess technical feasibility and improve ROI. Highly experience in managing scrum deliverables - Burn down chart, burn up charts, story points and task estimation, sprint goals, writing user stories and conducting sprint reviews and A/B testing. Highly experience in leading cross functional teams such as, UX, Developers, Scrum team, and business stakeholders to build product roadmap by assessing technical complexity and company needs. Highly experienced in managing end-to-end project lifecycles using Waterfall/Scrum/Hybrid methodologies in various industries within budget and in a timely manner whilst meeting consistent high standards of quality, producing project status reports and project deliverables and following project management principles and guidelines Highly experience in product backlog management, creating requirement documents - BRD, PRD, FR, SRS ; High fidelity wireframes, release management. Highly experience in Use case documents- UML, Sequence diagram, Elicitation technique, test cases. Managed budgets and resources of up to $10million while leading global teams of up to 30 resources, across various time zones. Competent in handling change request management, effectively implemented change by performing both business Impact analysis and technical impact analysis of the change on the scope of the project Expertise in Requirements Gathering and elicitations technique, Documentation and Analysis with capability in prototyping documents models and attributes for consistency, completeness and risk minimization Possesses in-depth knowledge about 3 Tier Architecture and various types of Testing and tools used TECHNICAL SKILLS: Product Management/ Product Owner UX, UI, Backlog management, Sprint planning, Sprint retrospective, Backlog grooming, EPICS to user stories, Story Mapping, Release management, Product roadmap development, Wireframes, and UML. Tools: JIRA, HP PPM, MS Visio. Google Analytics, Omniture, Google AdWords. Methodologies& Frameworks: Experience in Traditional Waterfall, Agile Scrum and Scaled Agile Framework (SAFe). Knowledgeable about Kanban, Extreme Programming and Spiral methodologies Business Skills: Product Management, Project Planning, Resource Scheduling, Project Scheduling and Project Budgeting, Change Management, Risk management, Impact Analysis, Product Strategy and JAD sessions, SWOT Analysis Reporting& Data Analysis Tools: Microsoft Excel, MS Word Micro strategy, Databases MySQL Server 2005, Oracle 11i, Oracle 10g Testing Tools: HP Application Lifecycle Management (ALM)/ Quality Center (QC), A/B testing Other Tools: MS Word, PowerPoint, MS Visio and the complete Office Suite, CERTIFICATION Certified Scrum Product Owner (CSPO)- Scrum Alliance EDUCATION: Information Management Xavier Institute of Social Service (XISS)07/2006 - 05/2008 MBA India Information Technology B.Sc.IT St. Xavier's College07/2003 - 05/2006 India PROFESSIONAL SKILLS: Client: FedEx Services Sep 2016 Till Date Product Manager/ Sr. Product Owner Owned the Product Backlog and Release plan for the User Experience, design and integration elements of the mobile app comprising of EPIC - Payment feature; notification and other minor enhancements. Created Product Roadmap by working with the Lead Product Owner and other relevant stakeholders; Managed Scope creep to launch the application according to schedule by creating a detailed project plan. Planned product release based on fixed time method and predicted possible risks and must need elements and features to be built to achieve the goals. Acted as an ambassador and created PRD and other required documents for newly developed features. Planned sprints by ensuring user stories are ready for development with defined acceptance criteria. Led the Backlog grooming sessions in collaboration with dev teams for story splicing and break down EPIC into executable user stories, reducing complexity, and size. Participated in Daily Stand-Ups to understand the progress/ impediments for assessing the possible risk. Created a risk register to log issues related stakeholder, and technical debt implemented solutions such as time boxed code spikes, pair programing, and stakeholder matrix for smother launch. Gathered requirements from business owner, stakeholders and wrote user stories, epics in collaboration with the development team, breaking stories into executable and estimable task. Consistently reprioritize the Product backlog for maximizing business value or return on investment (ROI) on the developmental effort. Prioritized stories based on MoSCoW and Kano model and created a customized Decision making matrix taking, business value, technical issues, release planning and financial aspect into account. Identified technology trends in mobile space trends and implement features such as expandable UI. Led the ideation, design, development, and deployment of new user experience and user interface specifications. Worked with the Scrum Development team to come up with Acceptance Criteria for the Product Backlog Items Constantly kept stakeholders involved with timely and relevant updates through the entire lifecycle Partnered with design and development teams to articulate product needs, refine as needed, and drive efficient and effective progress. Worked with other Product Owners to align the goals of the product and made sure that the dependencies were addressed before releases Managed various stakeholders' expectations through the development lifecycle of the product Worked with the team to decompose epics, themes and features into user stories that met the INVEST criteria in the Backlog Refinement Meeting Utilized A/B testing, Google Analytics, to gather data and analytics on user behavior. Used those to inform and validate the product feature decisions Consistently communicated the vision of the features with the Scrum Development team Designed Wireframes for multiple screens for the team to get a better understanding Made several presentations to the management about the product's progress with the help of Burn-Up Charts, and other metrics. Worked with the team to refine the "Definition of Done" Environment: Agile Scrum, MS Project, JavaScript, Microsoft Visio 2013, JIRA, Web services- SOAP/REST, Android Client: Infogain India Pvt. Ltd Jan 2013- Aug 2016 Role: Product Owner Responsibilities: Led the Backlog grooming sessions in collaboration with dev teams to break down and reduce the complexity of EPIC so it could be understood, measured and independent. Owned product backlog to implement the release plan according to the schedules releases. Helped build the Product Roadmap by working with the Lead Product Owner and other relevant stakeholders; managed the triple constraints of scope, schedule and cost for the project Executed Product management vision of developing a modernized web application feature by planning Sprints and evaluating product progress by measuring progress through burn down charts. Epic estimation prioritization by teams and rollup to program level visibility and managing WSJF (Weighted Shortest Job First) process Communicated with stakeholders across the board, including customers, business managers, and the development team to make sure the goals are clear and the vision is aligned with business objectives Prioritized product backlog by assessing sprint reviews, technical debt to maximize business value. Managed a team of engineering and designers to build and ship a minimum viable product (MVP). Led a scrum team of 7 developers specializing in web, backend and API development to break EPICS into measurable user stories and tasks, helping business to predict risks and manage release plan. Created a risk register to log issues related stakeholder, and technical debt implemented solutions such as time boxed code spikes, pair programing, and stakeholder matrix for smother launch. Gathered requirements from business owner, stakeholders and wrote user stories, epics in collaboration with the development team, breaking stories into executable and estimable task. Elicited requirements using Interviews, JAD Sessions Document Analysis, Business Process Descriptions, Use Cases, Competitive Product Analysis, and/or Requirements Workshops Lead our SCRUM team to deliver 100% of our sprint and release commitments on-time Evaluate new and existing feature enhancement requests based on market demand, ROI and client impact. Collaborate with Dev/QA leads during product development. Works closely with Product team and other stakeholders to understand the business objectives and actual results of the work Monitored and analyzed syndicated data on products and competitors to identify market insights Prepared sales and marketing presentations; educated staff on new products and technologies that were growing in the industry Worked with various stakeholders on identifying risks created mitigation strategies for the same Made regular presentations to Portfolio stakeholders with program level plans and status updates to keep the visibility to stakeholders, improving stakeholder engagement and risk planning Provided consultation support to identify key requirements, defined project scope, developed project plan and schedule, provided leadership to internal teams for delivering key initiatives Worked with multiple teams at various levels to record risks, reports and metrics Performed project management services which included project estimates, test planning, management and reporting to facilitate project delivery of key milestones Ensured successful resolution of impediments escalated by the Scrum Masters, when the impediments were out of Scrum Masters' span, by successfully navigating through organizational structure Helped the management create multiple release plans that assisted in creating the product road-map Client: Infogain India Pvt. Ltd. March 2011 Dec 2012 Role: Digital Product Owner Responsibilities: Led the Backlog grooming sessions in collaboration with dev teams to break down and reduce the complexity of EPIC so it could be understood, measured and independent Increased card activation by 8% by developing activate card feature, solving card activation issues. Increased new card users by 12% by developing add card feature for users with multiple credit cards. Reduced app size by 60% by developing activate and add card features using web view concept. Monitored and analyzed Omniture data on products and competitors to identify market insights Managed a team of engineering and designers and build and ship a minimum viable product (MVP) Build product roadmap mainly focused on achieving Amex goal of improving active users and registered users and user engagement. Elicited requirements using Interviews, JAD Sessions Document Analysis, Business Process Descriptions, Use Cases, Competitive Product Analysis, and/or Requirements Workshops Led requirements analysis, validation and verification, ensuring that requirement statements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable Participated in Daily Stand-Ups to understand the progress/ impediments for assessing the possible risk. Worked with identified power users for beta testing to gather feedback that helped directly in acquisition and also improved user experience Helped the management create a marketing strategy for the product launch across various platforms Elicited and analyzed the project's requirements and translated the same to the technical team Created various UML diagrams like Class Diagrams, Use Case Diagrams, Activity Diagrams, Sequence Diagrams using tools such as MS-Visio Reviewed and/or prepared system documentation and specifications in accordance with methodology Suggested areas for improvement in internal processes along with possible solutions Facilitated requirements prioritization based on business value Managed requirements traceability information and tracked requirements status throughout the project Managed changes to requirements through effective use of change control processes and tools Successfully balanced technology and business issues and communicated appropriately with both technology and business experts Engaged stakeholders to gather software requirements/business rules, and ensure alignment with business teams by using various elicitation techniques like interviews, focus groups, brainstorming and GAP analysis Drafted and maintained business requirements and aligned them with functional and technical requirements such as functional specifications, use cases, process diagrams, and data flow diagrams, Worked closely with the Project Manager and conducted GAP Analysis by understanding the As-Is and To-Be business process Identified and reconciled issues with the organization s data to ensure accurate business requirements Facilitated monthly meeting to document requirements and explore potential solutions Environment: MS Project, JIRA, Bootstrap, Java, JSP, HTML5, CSS3, JavaScript, Balsamic Client: Infogain India Pvt. Ltd. Oct 2008 Feb 2011 Role: Project Analyst Responsibilities: Planning, execution, projects deliverables, on time completion, within budget, etc. as per Customer standards. Estimated Scope, resources, risks & cost decomposing the project using WBS. Designed & built scalable infrastructure and platform in Apache Hadoop to collect and process very large amounts of data. Managed and coordinated the day-day operational aspects of the Project. Served as the single point of contact. Facilitated the Daily Scrum, Sprint Planning/Review, Backlog Grooming and Sprint Retrospective meetings. Partnered with the internal Product Management teams to drive requirements and continuously interacted with stakeholders to set expectations, review objectives and coordinate resources across the individual projects. Gathered the business requirements from the Subject Matter Experts (SMEs). Involved in installing Hadoop Ecosystem components. Used to manage and review the Hadoop log files. Supported Map Reduce Programs those are running on the cluster. Involved in HDFS maintenance and loading of structured and unstructured data. Wrote Map Reduce job using Java API. Involved in managing and reviewing Hadoop log files. Written Hive queries for data analysis to meet the business requirements. Creating Hive tables and working on them using Hive QL. Utilized Agile Scrum Methodology to help manage and organize a team of 4 developers with regular code review sessions. Implemented project using Agile Scrum methodology with JIRA as the PPM tool for creating and estimating user stories, building a sprint backlog, identifying team commitment and velocity, visualizing team activity, reporting on team progress. Created training documentation and provided training to operational teams. Continuously tracked project budget by monitoring resource usage, manage scope meticulously and ensure project costs do not overrun. Developed release schedules and intermediate milestones. Identified risks and tracked them using RACI matrix while ensuring risk mitigation plans are in place. Communicate release plans and publish release notes. Improved team velocity by incorporating capacity planning into sprint planning sessions. Worked closely with the Development team, BA and QA teams as well as Stakeholders and members of management to resolve any issues. Keywords: quality analyst business analyst user interface user experience information technology hewlett packard microsoft South Carolina