| Job opportunity - NICE Business Analyst Location Chicago, IL 60601 Day 1 onsite at Chicago, Illinois, USA |
| Email: [email protected] |
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http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=968274&uid= From: vishal yadav, Teamware Solutions Inc [email protected] Reply to: [email protected] Job Role NICE Business Analyst Location Chicago, IL 60601 Day 1 onsite Job Description- Experience with all areas of contact center technology, including IVR, Quality Management, Workforce Engagement, Omni-channel Solutions, Digital Assistants, Social Media and Bots Experience with custom integrations to 3rd party solutions, including PCI-Pal, Eckoh, Omilia, Amelia Smart Assist, Google Dialogflow, Salesforce, Sprinklr, Acqueon and others Experienced in contact center transformation, customer engagement, and customer success. Experience in managing projects and programs of all sizes and providing technology and business strategy consulting to business teams. Experience in gathering requirements, ensure capturing business process flows , dependencies, API readiness, drafted stories, and hosted Agile ceremonies such as: daily stand ups, backlog refinement, sprint planning, demos, and retrospectives. Ability to use various project management software (JIRA, MS Project, Smartsheet) Provide support to the development team in implementing solutions to ensure adherence to defined business rules and technical standards Assess performance and help them improve their processes and systems Ability to effectively communicate technical information to non- technical team members and work collectively to achieve common goals Thanks & Regards, Vishal Yadav |Sr. Technical Recruiter Teamware solutions inc 2838 E.LONG LAKE ROAD SUITE 210,TROY,MI 48085 Desk: 214 393 5191 Email: [email protected] Keywords: microsoft Illinois Michigan http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=968274&uid= |
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| 07:15 PM 28-Dec-23 |