| Hiring For SAP Operational Manager --- USA (Remote EST-CST) at Remote, Remote, USA |
| Email: [email protected] |
|
http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=936484&uid= From: Ram, Panzer Solutions LLC [email protected] Reply to: [email protected] Position Title: SAP Operations Manager Location: Remote EST Time zone (Must be in CST or EST time zone) Interview Mode: MS Teams Video Call Approximate Duration: 12+ months JOB DESCRIPTION SAP Support Services scope will include the following functions: - Provide Level 1 and Level 2 support for SAP ECC 6.0 system. - Respond to and support customers regarding their technical inquiries, following instruction provided through training, ongoing management and updated guidance as needed. - Research, utilize available documentation and instruction to resolve, or escalate as appropriate, questions received via telephone calls, ITSM-integrated emails, and ITSM- integrated chat, providing support on the computing and collaboration environment, including the following systems, platforms, or technology. - Participate in training workshops as needed. - Utilize ServiceNow ticketing system to classify, prioritize and enter details of each working interaction within required fields. - Participate in Team projects that enhance the quality or efficiency of SAP Support service. - Provide root cause analysis and issue resolution. Requirement: - At least 5 years of SAP Support experience. - Knowledge of SAP FI module and processes, including AR, AP, MM, and LE. - Can speak clearly, communicate effectively, read, and write in English - Maintain effective oral and written communication skills and a customer-focused manner (e.g., correct, polite, helpful, service oriented, and understanding). - Experience in root cause analysis and ticket resolution. - Experience using ServiceNow is a plus. - Flexibility to provide 24/5 support as needed ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Ram [email protected] IT Recruiter | Panzer Solutions LLC 50 Washington Street, 9th Floor, SONO Corporate Center, Norwalk CT 06854 Direct: 203-442-9756 EXT 160 Testimonials: http://www.panzersolutions.com/testimonials Available Jobs: http://www.panzersolutions.com/job-opportunities Notice of Confidentiality: Keywords: materials management information technology logistics execution microsoft Arkansas Connecticut http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=936484&uid= |
| [email protected] View All |
| 02:15 AM 14-Dec-23 |