| Salesforce Program Manager :: Orlando, FL (Hybrid) :: Need Locals :: at Orlando, Florida, USA |
| Email: [email protected] |
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http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=858568&uid= From: Ahmed, Codebase Inc [email protected] Reply to: [email protected] Role: Salesforce Program Manager Years of Experience: 10+ years Travel Required: Yes Location: Orlando, FL (Hybrid) 3 Days onsite - Need locals or from surrounding states. As a consultant within the LTR team, you will work with our clients to define their digital strategy and execution roadmap, and design and implement differentiated digital solutions to help deliver measurable value. Your responsibilities in this role will include: Responsibilities: Lead and manage multiple workstreams relative to solution design, delivery and execution. Manages the daily work activities of the IT team through establishing tasks, scheduling work, establishing priorities for the team. Ensures work is being assigned and executed in accordance with priorities, meet security compliance requirements, and customer service standards. Reviews system performance reports, operations, trouble reporting and resolution efforts, and general systems health. Ensures security standards and data protection requirements. Oversees application development and support to meet customer expectations, resolution targets. Acting as a point of escalation for requests and incident Develop processes and procedures to standardize IT function, to include asset inventory, security, and privacy. Manage design and architect solutions based on requirements and business models. Manage and facilitate the gathering of requirements and documenting functional and technical specifications. Applies standardized and consistent project delivery methods across all projects assigned. Drives utilization of project team members by directing work and resource planning to meet project profitability goals. Manage integration and data migration plans/tasks. Manage project tasks as assigned, on time and within budget. Lead client status meetings regular project updates, maintain RAID log and manage escalations. Involved in business development and pre-sales activities such as soliciting high-level solution requirements, business application demonstrations, proposal development, and drafting project plans with scope, associated assumptions, and estimated effort. Participates in candidate screening and interviewing process. Prepare and deliver end user training. Qualifications: 12+ years working with the Salesforce application. Strong experience managing external client projects in a consulting role and managing teams of delivery resources. Experience in process re-engineering, requirements elicitation, and creating and maintaining related project documentation. Experience successfully deploying Salesforce CRM projects based on a deep understanding of the Salesforce product suite. Ability to translate business objectives and strategy to technical requirements. Strong experience with CRM solutions, ideally salesforce.com with functional certifications. Client-focused attitude a customer advocate. Proven ability to design and optimize business processes and to integrate business processes across disparate systems. Excellent analysis skills and the ability to develop processes and methodologies. Proactive with business solution recommendations. Excellent presentation, communication, and training skills. Team player with strong communication and interpersonal skills. Detail-oriented individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies. Understands and leverages appropriate project management methodologies (i.e., waterfall, agile, scrum). Exceptional understanding of strategy and operations related to delivery of projects. Ability to independently manage individual time and tasks. Keywords: information technology Florida http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=858568&uid= |
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| 09:52 PM 15-Nov-23 |