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Lab Support Specialist || ONSITE at Frederick, Maryland, USA
Email: [email protected]
http://bit.ly/4ey8w48
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From:

Akash,

smart it frame

[email protected]

Reply to:   [email protected]

Hi,

Greetings from Smart IT Frame, Hope you are doing well!!!

Smart IT Frame specializes in enabling you with your most critical line of resources. Whether its for permanent staffing, contract staffing, contract-to-hire or executive search, we understand the importance of delivering the most suitable talent; on time and within budget. With our Core focus in emerging technologies, we have provided global technology workforce solutions in North America, Canada & India. We take pride in delivering specialized talent, superior performance, and seamless execution to meet the challenging business needs of customers worldwide. 

Role: Lab Support Specialist

Location:  Frederick, MD

Top 3 Must Have's:

In-depth knowledge of GxP operations as it relates to the FDAs CFR 21 Part 11 requirements and well as Good Documentation Practices (GDP)

Good understanding of Windows Desktop OS support tasks (7 Win 10) and ability to setup brand new systems

Hands on experience in Installation and configuration of Lab/Manufacturing computer systems in a regulated GMP environment

This position requires strong workstation support skills with key focuses including, but not limited to:

Providing direct support to end-users ranging from Tier 1 - 2 type issues

Continue to develop an understanding of the business processes and all applicable procedures

In-depth knowledge of GxP operations as it relates to the FDAs CFR 21 Part 11 requirements and well as Good Documentation Practices (GDP)

Good understanding of Windows Desktop OS support tasks (7 Win 10) and ability to setup brand new systems

Install and configure Lab/Manufacturing computer systems in a regulated GMP environment

Oversee and support managed services staff with the installation/configuration of regulated Lab/Manufacturing GMP systems

Work with vendors tech support teams to resolve application errors as need

Serve as the System Owner/Manager and perform administrative tasks on QC/Manufacturing instruments/systems such as user additions, removal, method/assay updates

Partner with local QA/QE to evaluate and test new upgrades/patches to Operating Systems/applications and write install instruction for Lab/MFG managed services support personnel

Participate in process re-engineering workshops with business and IT stakeholders

Perform impact assessment on changing product capabilities, including impact to integrated (boundary) systems

Respond to IT support requests to address operational issues with enterprise and quality applications

Meet with internal clients and stakeholders to diagnose software and middleware issues

Align with other manufacturing sites and corporate IT to ensure global consistency

Review/develop SOPs related to administration and installation of applications used in the lab/manufacturing environments

Troubleshooting and replacement of hardware component and systems

System imaging software experience and ability to learn new in-house method

Knowledge of simple AD account management and network connectivity requirements

Able to trace phone and network patch cables to wall jacks with the aid of network testing devices

In depth knowledge of Microsoft O365 applications and other productivity applications such as Adobe Acrobat

Command of IT ticketing system use and effective workload management;

Proactively monitors and identifies trends and behaviors in systems support and address the findings or escalate to other IT team resources

Able to follow other specific troubleshooting steps and continuously update and create additional knowledge articles

Contributing to timely and accurate communications with other parts of the organization regarding IT projects, timelines, and compliance

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Warm Regards,

Akash

Smart IT Frame LLC

akash
@smartitframe.com

www.smartitframe.com

https://www.linkedin.com/in/akash-s-332905212/

-----WBENC------

Keywords: quality analyst active directory information technology Maryland
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02:27 AM 15-Nov-23


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Location: Frederick, Maryland