| Sr Software Engineer W2 at Merrimack, New Hampshire, USA |
| Email: [email protected] |
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https://jobs.nvoids.com/job_details.jsp?id=785752&uid= From: sumit singh, Tekinspirations LLC [email protected] Reply to: [email protected] Job Description - Position: Sr Software Engineer Contact Center/Genesys W2 Location- Merrimack, NH Contract: 06 Month Contract MOI: Video/SkypE This position is going to be a Systems Engineer/Software Engineer type profile, replacing a long term team member who is moving to another business unit. Information on the team: They are an agile scrum team that is responsible for the Contact Center platform and engineering which provides our voice, email, and web chat communication channels. Continual improvement is essential in our space. The platform services over 20M clients and processes more than 35M customer interactions per year while operating on a 24x7 basis. Candidate profile: The manager ideally would like someone with experience in Genesys or having worked on a similar Contact Center Platform (Cisco would be ok). They will either be coming from a Systems Engineer/or Software Engineer background and has the ability to do scripting work in either Ansible or Python. Alot of the work will be on the Platform Engineering side and responsible for the upkeep, maintenance of Genesys on prem, and scripting. The Expertise You Have Bachelors degree in Computer Science or equivalent 8+ years hands-on experience as a software engineer Demonstrated experience as engineer responsible designing, developing, testing, supporting, and troubleshooting the Contact Center and telephony products. Proficient in Java, Ansible, Python, any programming language and experienced in developing APIs and micro-services Experience with CI/CD pipelines and utilizing uDeploy and/or Ansible Understanding of modern data architecture principals and patterns Expertise with Agile (Scrum, Kanban) delivery and software design, development, test and operational automation Understanding of enterprise-scale platform architecture to which includes considerations for high availability and business continuity. Familiarity with Docker/Kubernetes and container-based development and deployment practices will be a plus Working with Event Driven Architecture -- Kafka, Webhooks Test Driven Development -- JUnit, Jasmine, Karma, Protractor, Jest, etc. Familiarity with NoSQL (MongoDB, DynamoDB, etc) a plus Ability to trouble-shoot complex data issues across the e2e technology stack Either hands-on Azure / AWS experience or demonstrated desire to build cloud experience (e.g. certifications, training) Proven ability to work independently and professionally in high pressure/visibility situations within tight timeframes Self-starter, curious, collaborative, innovative, eager to learn and teach others every day The Value You Deliver Write high-quality code for our applications that is reliable, scalable, and reusable Understand the leadership vision and execute on that vision Strengthen and promote the culture of innovation by setting examples Find creative ways to get things done, and do them right Foster a culture of best in class software engineering practices Exercise a passion for keeping your knowledge up-to-date with the latest and greatest Ensure the high level of integrity in the team Take ownership and accountability for figuring out what needs to be done Keywords: continuous integration continuous deployment wtwo New Hampshire https://jobs.nvoids.com/job_details.jsp?id=785752&uid= |
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| 02:30 AM 25-Oct-23 |