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Job role - Omni Channel Architect Location - plano, TX Remote at Plano, Texas, USA

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https://jobs.nvoids.com/job_details.jsp?id=762035&uid=

Job role -
Omni Channel Architect

Location - plano, TX Remote

Job Description.
More than 15 years of experience as a Solution Architect implementing complex Omni channel projects.
Minimum of 8~10 years of hands-on experience with NICE, Genesys, Amazon Connect, Salesforce. SF Marketing CLoud, Chat Bots
Experience in implementation of collections journey for customer including various modes of communication like call, text and emails.
Design and implement Omni channel environments, including integration with salesforce, marketing cloud, Nice CXOne, NLP BOTS.
Provide expertise in connectivity and environment management for Amazon Connect / Nice InCotnact.
Leverage technical background to drive successful Omni channel implementations.
Demonstrate excellent communication skills for effective collaboration and knowledge sharing.
Work in an Agile environment, participating in Scrum ceremonies and contributing to iterative development.
Strong understanding of Network Infrastructure .
Experience with large language models, NLP/Data science, Machine learning; Bots; AI Chatbot
Previous technical background or experience with implementations.
Excellent communication skills, both written and verbal.
Contact Center Architecture background (required)
Proficiency in Agile methodologies and experience working in a Scrum environment.

Thanks & Regards,

Vishal Yadav |Sr. Technical Recruiter

Teamware solutions inc

2838 E.LONG LAKE ROAD SUITE 210,TROY,MI 48085

Desk: 214 393 5191 Email: [email protected]

Linkedin - (24) Vishal (Vishu) Yadav | LinkedIn

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Keywords: artificial intelligence information technology Michigan Texas
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vishal.y@twsol.com wrote:
Job role - 
Omni Channel Architect

Location - plano, TX  Remote

Job Description.
More than 15 years of experience as a Solution Architect implementing complex Omni channel projects.  
Minimum of 8~10 years of hands-on experience with NICE, Genesys, Amazon Connect, Salesforce. SF Marketing CLoud, Chat Bots
Experience in implementation of collections journey for customer including various modes of communication like call, text and emails.
Design and implement Omni channel environments, including integration with salesforce, marketing cloud, Nice CXOne, NLP BOTS.
Provide expertise in connectivity and environment management for Amazon Connect / Nice InCotnact.
Leverage technical background to drive successful Omni channel implementations.
Demonstrate excellent communication skills for effective collaboration and knowledge sharing.
Work in an Agile environment, participating in Scrum ceremonies and contributing to iterative development.
Strong understanding of Network Infrastructure .
Experience with large language models, NLP/Data science, Machine learning; Bots; AI Chatbot
Previous technical background or experience with implementations.
Excellent communication skills, both written and verbal.
Contact Center Architecture background  (required)
Proficiency in Agile methodologies and experience working in a Scrum environment.

Thanks & Regards,

Vishal Yadav |Sr. Technical Recruiter

Teamware solutions inc

2838 E.LONG LAKE ROAD SUITE 210,TROY,MI 48085

Desk:  214 393 5191  Email: vishal.y@twsol.com

Linkedin - (24) Vishal (Vishu) Yadav | LinkedIn

Disclaimer
This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to which they are addressed. If you have received this email in error please notify the system manager. This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. If you are not the intended recipient you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited.

Keywords: artificial intelligence information technology Michigan Texas

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