| Product Analyst with strong Salesforce experience (Salesforce BA) at Mclean, Virginia, USA |
| Email: [email protected] |
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https://jobs.nvoids.com/job_details.jsp?id=740143&uid= From: Darshana Sakroo, LiveMindz [email protected] Reply to: [email protected] Role:: Product Analyst with strong Salesforce experience (Salesforce BA) Location:: McLean VA (Day-1 Onsite| 3 days Onsite & 2 Days remote) Position:: Contract JD,-Need Salesforce BA profile Product Analyst : Salesforce is the centralized customer management platform for managing interactions, generating impactful insights to improve decision-making, and providing capabilities that deliver a flawless experience. Assist the Product Owner to write user stories and edit acceptance criteria, making sure each story aligns to the feature objective Proactively bring ideas to the table to increase value to our customers, recognizing roadblocks early, and presenting ideas and options to key partners Troubleshoot product questions and technical challenges! Facilitate meetings to bring tech and non-tech partners together to innovate and problem solve Create test scripts and test product features. Demo solution options, existing functionality, and new functionality in various business settings Understand and proactively utilize Modern Delivery practices. Actively participate in all agile ceremonies Use applications including Jira, Teams, Salesforce configuration workbook, Confluence, Excel, Word, PowerPoint, Visio Understand and quickly learn Freddie Mac's Salesforce technology and value. Understand and quickly learn business use cases and needs. Qualifications: Bachelor's Degree or equivalent work experience Salesforce knowledge required. In depth understanding of Freddie Mac system functionality highly desirable Agile product delivery experience, including requirements capturing, writing user stories, and using Jira technology (preferred) Contact Center operations support and optimization experience (preferred) Keys to Success in this Role Outstanding interpersonal, technical, and organizational skills Ability to work independently in a fast-paced environment and flexibility to manage multiple requests and tasks against tight timelines. Keywords: business analyst Virginia https://jobs.nvoids.com/job_details.jsp?id=740143&uid= |
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| 09:56 PM 11-Oct-23 |