| Looking for IT Strategist - Service Delivery Manager at Remote, Remote, USA |
| Email: [email protected] |
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http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=698343&uid= From: Khairunnisa, Global IT [email protected] Reply to: [email protected] Hi , Greetings from Global IT . Hope you are doing well . This is Khairunnisa . I have a requirement of IT Strategist - Service Delivery Manager . If you have any suitable profile for this position please let me know ASAP . Posting title*Lansing, MI - IT - DTMB - CTO - Enterprise Services - IT Strategist - Service Delivery Manager Posting ID: 122791 Title: IT Strategist Projected Start Date: 10/30/2023 Projected End Date/Duration: 09/30/2024 Address: 515 Westshire Lansing, MI 48917 Please ensure you attach the MI Cover Sheet (attached), a valid Right to Represent with the hybrid work acknowledgment, and the candidate's resume with full legal first name, and last name. Withdrawn candidates will not be permitted to be replaced. If you would like to use a sub vendor, only 1 level deep, please use Formstack link: Please see new Interview Verification Process (directions attached); If you receive an interview request you must upload a "live" screenshot of your candidate prior to the interview. A vendor representative must be present at the beginning of the interview to introduce the candidate to the manager. The State of Michigan is looking for: IT Strategist - Service Delivery Manager Top Skills & Years of Experience: 5+ years experience ITIL Foundations certification is required, with V4 certification preferred Candidates MUST be able to speak to skills listed on resume. Clear and concise written and verbal communication is crucial to success and productivity in this role. Will close submissions on: 10/5/23 at 10am EST Interview Process: Virtual Interview via MS Teams video. Please use laptop and be prepared so share screen if asked. Duration: 1 year Hybrid: Resource will be working a hybrid schedule. NO REMOTE ONLY OPTION. Will need to be onsite from day 1, two days a week. Local candidates (strongly preferred) or non-local (must be willing to relocate at their own expense from acceptance with no delays & follow the hybrid schedule) Full Job Description Attached Project Description We are seeking an individual with at least 5 years experience in the Service Delivery Manager role to help lead onboarding our current team into the new support model. This person would be responsible for training, documentation, and leading by example along with ongoing mentoring the Service Delivery Managers in their new roles. This will be a 12-month engagement while we complete the transition from our current support model to the new Service Delivery Manager support model. Job Description: The Service Delivery Manager is a pivotal role matrixed delivery model that oversees a number of key functions within DTMB IT that enable the delivery of high-quality services to our customers, and to ensure Service Delivery processes are in place to meet our customer needs. This position is a customer facing role and requires the establishment and management of expectations with our customers and will drive the DTMB IT Service Owners to achieve those expectations to a high standard. This position will also act as an internal advocate for our customers requirements and work closely with DTMB IT Service Owners who are accountable to the Service Delivery Manager for the delivery of services. Skillset: The candidate should have technical knowledge of infrastructure services such as Windows VMs, Unix VMs, Containers, Cloud Services, Data Network and Telephony. Azure, AWS, GCP and Cisco knowledge is a plus. The candidate must have a strong ITIL background and ITIL Foundations certification is required, with V4 certification preferred. Below is the list of our technical and soft skills we desire for this position: Technical skills: Strong computer skills. Expert knowledge of ITIL disciplines Ability to manage conflict and offer suitable resolutions Strong customer service, project management, relationship management and quality control skills. Resource planning skills Experience of managing 3rd parties and 3rd party delivered services Direct +1 ( 518) 933--1311 Email: [email protected] Keywords: information technology microsoft Idaho Michigan http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=698343&uid= |
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| 08:38 PM 29-Sep-23 |