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Looking For ServiceNow Business Analyst ,,,, Dallas, TX (Local-- Remote) at Dallas, Texas, USA
Email: [email protected]
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https://jobs.nvoids.com/job_details.jsp?id=696087&uid=

From:

Ram,

Panzer Solutions LLC

[email protected]

Reply to:   [email protected]

Hello,

Hope you are doing well

The client is looking for The Service Now Business Analyst . This is a  Contract  position in Dallas , TX (Local -- Remote). If you're interested in applying for this position please send me your updated resume

Job Title :ServiceNow Business Analyst

Duration:Contract

Location:Dallas, TX  (Local --- Remote)

Job Description

C&T is responding to the Texas Workforce Commissions ServiceNow maintenance and support project. This ServiceNow maintenance and support project will include data access restriction, daily operations, and development services in an agile, flexible environment that will transition ServiceNow Application Maintenance and Support Services without loss of data or interruption of services to TWC staff.

TWC provides a Self-Service Portal and ticketing system to manage service/support needs of TWC.

The Self-Service Portal has a service catalog with seventeen (17) departmental service categories and over two hundred (200) catalog items supporting approximately five thousand (5,000) employees and contractors collectively referred to in this solicitation and associated documents as staff.

The TWC IT Service Management (ITSM) team is comprised of three (3) Business Analysts responsible for the TWC Self-Service Portal and the ticket management system. This team oversees and directs/coordinates all the ServiceNow support, development, and maintenance activities.

All Self-Service Portal and ticketing system incidents, service requests, and enhancement requests are submitted by TWC staff and assigned to the TWC ITSM team.

This team resolves incidents, fulfills requests and, if needed, submits a request for the developers to implement configuration changes.

ServiceNow Corporation provides infrastructure support (such as hardware, data storage, network, software, patches, high availability, system performance, disaster recovery, etc.) for all TWC instances as part of their Software As a Service (SaaS) platform services/support

-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Ram

[email protected]

IT Recruiter | Panzer Solutions LLC

50 Washington Street, 9th Floor,

SONO Corporate Center, Norwalk CT 06854

Direct: 203-442-9756 EXT 160

Testimonials: http://www.panzersolutions.com/testimonials

Available Jobs: http://www.panzersolutions.com/job-opportunities

Notice of Confidentiality:

Keywords: information technology Connecticut Texas
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02:06 AM 29-Sep-23


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