| Native App production Support Eng Mobile Technologies | San Leandro , CA(Onsite) | C2C at San Leandro, California, USA |
| Email: [email protected] |
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http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=691082&uid= From: SAGAR TOMAR, IT TRAILBLAZERS LLC [email protected] Reply to: [email protected] Native App production Support Eng Mobile Technologies Location : San Leandro , CA(Onsite) Type : C2C In-person interview is must Roles and Responsibilities: Responsible for the day-to-day maintenance of the Mobile App platforms and its features in operation, including tasks related to identifying and troubleshooting application issues and issues resolution or escalation. Responsibilities also include root cause analysis, management communication and client relationship management in partnership with Infrastructure, Tools, Backend Support team members. In depth Functional knowledge of the application(s) supported and inter dependencies. Proactively monitors Mobile Platforms using AppD/Glass Box/Splunk tools. Interprets and disseminates the information to a variety of audiences, including support teams and internal leadership. Review and analyze the App stores feedback, Customer feedback tickets and daily production monitoring reports for possible root cause. Quickly responds to incident alerts and support calls. Identifies, and coordinates with teams that are critical to the issues resolution. Performs daily manual checks on Mobile Dashboard to ensure that App stability and healthiness. Experience (8+ yrs): 3 years Development experience in Web or Mobile Technologies 2 + years in an application monitoring/support related role 2 + years using Splunk and expert in creating complex Splunk queries Strong communication skills with the ability to capture and articulate technical and non-technical details. Exceptional verbal and written communication skills Listening ability and patience Extraordinary customer service and relationship management experience Critical thinking skills Flexibility to work Sagar Tomar Technical Recruiter IT TRAIL BLAZERS LLC O : +1(732)-227-1772* 226 D : +1(848)-271-1272 ( Call or Text) Add me on LinkedIn : linkedin.com/in/sagar-t-95097a255 E : [email protected] Suite #306, 510 Thornall St, Edison NJ 08837 Keywords: information technology California New Jersey http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=691082&uid= |
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| 02:20 AM 28-Sep-23 |