| Opening for C2C Business Analyst (Flex PML)|| Remote at Remote, Remote, USA |
| Email: [email protected] |
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http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=637682&uid= From: Pankaj Chauhan, IDC [email protected] Reply to: [email protected] Hi there, Hope you are doing well! Please find the JD below and let me know if you are interested. Title: Business Analyst (Growth) 12 Months Location: 100% Remote Time Zone: PST Key Areas: Runner personalization, product dev, wearable watch data, Point of Sale data, CRM data, biomechanics lab (durability, etc.), bio-mechanics movement data, Qualtrics (surveys and website) Description As a Senior Business Systems Analyst - Products, you will collaborate with product teams to manage and support their IT-enabled systems, the most significant of which is our FlexPLM enterprise product lifecycle management (PLM) system. This includes integrations between FlexPLM and all downstream consumers of Flex Product data including Infor M3 ERP, Contentserv PIM and Enterprise Data Warehouse. You will work with our FlexPLM implementation and support partner as well as other internal systems teams to ensure the Flex technology and integrations are stable and maintained to meet our business needs. While the majority of your effort will focus on helping product teams fully exploit the features and functions of the FlexPLM system, a key component of this role is to understand the technical capabilities and limitations of our systems and how to best leverage them in the environment. In this role you will work with business partners to develop business requirements, review functional requirements, troubleshoot integrations with other systems, coordinate deployment of customizations and own the Change Management process for FlexPLM. Responsibilities: Serve as a liaison between the product teams and IT by identifying stakeholders business problems and use cases and translating/decomposing those needs into actionable business requirements, user acceptance criteria, and user flows. Provide implementation and ongoing planning support by utilizing business requirements elicitation, process mapping, gap fit, training and other relevant BSA skills. Partner with the Footwear Systems Lead to coordinate regular Super User meetings to discuss system enhancements and necessary business process adjustments. Manage system use against owned licenses ensuring compliance with licensing agreement. Partner with our Cloud Hosting vendor to address any reported system instability and scalability issues. Troubleshoot integration issues by leveraging knowledge of required attributes and FlexPLM log files to identify root cause. Coordinate with 3rd party support for delivery of system upgrades, fixes and enhancements and ensure that ITIL-based change control processes are followed for approvals, planning, testing, documentation and implementation. Use ServiceNow (or other service management tool) to track and report on support tickets and track performance against SLAs. Partner with 3rd party support to ensure root cause analysis is completed on production application failures and drive necessary remediation of defects. Develop and maintain documentation including system context diagrams, system and data interfaces, and controls for each assigned application. Play a key role in the development of enterprise-wide integrated business processes to streamline communications and ways of working across sales and customer service for retailers and consumers. Manage and document system access roles and permissions; integrate access provisioning with Active Directory. Support the Enterprise Data Governance process by monitoring and driving adherence to evolving guidelines about data quality and completeness. Work with the business to define and execute data archival and retention strategies for each assigned application. Manage relationships with vendors providing supporting services for assigned application systems to ensure performance and deliverables adhere to contract terms. Manage all applicable vendor relationships including escalations, enhancement delivery negotiation, statements of work and Service Level Agreements. Collaborate with IT Security to develop disaster recovery plans and direct annual testing for each assigned application based on business criticality. Ensure disaster recovery documentation is current and complete with clearly defined roles and responsibilities. Provide Program Management level support for the Product Teams via development of an IT roadmap to drive business value to the Product development function. Support prioritization and tracking of needs. Partner with business on developing ROIs and project proposals. Partner with business in defining process impacts and change management activities/collateral. Qualifications Bachelors degree in information systems, Computer Science, Engineering or relevant major. Additional higher education and/or technical certifications a plus! 5+ years of experience implementing, administering, managing and/or supporting FlexPLM application, preferably in the Retail Footwear / Apparel industry. Knowledge of relational databases, basic SQL skills and data mapping Experience with Extract, Transform and Load concepts and FlexPLM processes for extracting data to other systems. Experience in Business Process Management and general business systems analyst skillset required. Highly developed troubleshooting skills; tenacity and hunger for finding the root cause of a problem. Business requirements elicitation skills and experience a plus. Keen attention to detail in planning, organizing and executing tasks, while still seeing the big picture and understanding how all of the pieces fit together and affect one another. Excellent verbal and written communication skills; ability to tailor approach based on audience and message. Excellent interpersonal and collaboration skills that inspire and build trust for effective working relationships across the company. Dependable and reliable; available to provide after-hours support as needed. Pankaj Chauhan | IDC Technologies, Inc Email: [email protected] Cell: +1 408 465-0237 WhatsApp: +91 8130729536 Website: idctechnologies.com Milpitas, CA LinkedIn: https://www.linkedin.com/in/pankaj-c-302b69196/ " If i missed the call, email/Text on my cell number is best way to reach me ( 408 465-0237 ) " Keywords: cprogramm information technology California http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=637682&uid= |
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| 04:23 AM 14-Sep-23 |