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Looking for Technical Support Analyst at Remote, Remote, USA
Email: [email protected]
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From:

Khairunnisa,

Global IT

[email protected]

Reply to:   [email protected]

Hi , 

    Greetings from Global IT . Hope you are doing well . This is Khairunnisa . I have a requirement of Technical Support Analyst . If you have any suitable profile for this position please let me know ASAP . 

Requisition Class: 2022SAINFR : TECHSUPV1 : TECHSUP4 : Region 1: Virginia

Region Name: Virginia Information Technology Agency

Title/Role: Chesterfield County Technical Support Analyst ONSITE (718672)

Start Date: 09/13/2023

End Date: 06/18/2024

Worksite Address: 6730 Public Safety Way Chesterfield, VA 23832

Agency Interview Type: Web Cam Interview Only

**local candidates required

**candidates will be required to work onsite 100%, NO exceptions

*Please do not submit candidates who have been submitted to previous Chesterfield County Tech Support reqs. We need NEW candidates ONLY.

Onsite resource to support users in an enterprise environment, including helpdesk and system support activities.

Seeking staff augmentation resources to assist with deployment of computers using our automated systems for a specific computer refresh project.   Diagnose various problems encountered during initial rollout.  Completion of various other hardware/software requests as needed.  Other tier 2 helpdesk duties as needed.

An ideal candidate will be able to install and maintain PC hardware and software in the county as well as provide technical information and assistance to staff and customers.

An ideal candidate will have advanced- level skill at supporting Microsoft Windows 10 and higher operating systems; advanced-level skill at supporting Office 365, a working knowledge of standard networking services such as DHCP, DNS, ACTIVE DIRECTORY, and print servers; understanding of basic security principles; ability to support users both on-site and remotely; ability to perform hardware upgrades (disk, memory, network, video, etc.); ability to physically move workstations and monitors; ability to adapt to a constantly changing workload with multiple levels of priority; ability to complete assigned projects independently and within a team environment.

Candidate must pass VA CJIS level 4 training and background check.  County will provide training links.

 PC Hardware deployment and serviceRequired  Customer Service Supporting Windows in a professional environmentRequired  Application SupportRequired  Able to lift and carry equipment as need, up to 30lbs.Required  

 Question 2Please list candidate's email address.Question 3in what city/state does your candidate PERMANENTLY resideQuestion 4Is candidate will and able to work onsite 100% NO exceptions.Question 5Has candidate been submitted to previous Chesterfield County Tech Support reqs We need NEW candidates ONLY.Question 6How soon after offer can candidate start

Direct +1 (
518) 933--1311

Email: [email protected]

Keywords: information technology Virginia
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12:57 AM 14-Sep-23


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