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Technical Writer at Pensacola, Florida, USA
Email: [email protected]
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https://jobs.nvoids.com/job_details.jsp?id=561187&uid=

From:

Manpreet,

Intime Infotech

[email protected]

Reply to:   [email protected]

Hi,

I am hiring a consultant for one of my client's requirement. Job Description for the same is written below. If you find yourself comfortable with the requirement please reply back with your updated resume. I would really appreciate if you can give me a call back at my contact # 302-401-6677 Ext- 533.

Job Title         Technical Writer

Location         Pensacola FL

Duration         6 months /Contract

JOB DESCRIPTION

Interview-Video

USC/GC/GCEAD/TN

Must be local to Pensacola, FL (will have to be onsite 4 days a month)

Responsibilities

Create and maintain clear, concise response procedures that contribute to no perceived downtime for the Network Operations team

Work collaboratively with support teams and management to implement process improvements

Interview engineers and/or support teams to obtain workflow, processes, or other technical information

Research, analyze and document processes and procedures for related teams outside of Network Operations

Research, gather, and synthesize data to present conclusions and recommendations to management and/or team members

Represent the Network Operations team project implementation meetings and other meetings as requested by Leadership.

Execute daily ad hoc tasks and lead small projects as needed

Implement and coordinate knowledge management activities/processes to include content analysis, document management, data capture, portals and customer reporting

Design, develop, and implement technical documents including electronic training, user manuals, help documents and tutorials

Compile information requirements, objectives, functions and features

Gather technical information, prepare written text, and coordinate layout and manual organization

Integrate information from functions throughout the organization to facilitate access, sharing and dissemination of information with team members, internal business partners and stakeholders

Leverage information sharing portals to share information with staff and stakeholders

Train and educate front-end users on knowledge management tools and content availability

Create and monitor key performance indicators as a measure of documentation efficacy and relevance

Perform other duties as assigned or appropriate

Gather technical information, prepare written text, and coordinate layout and manual organization

Leverage information sharing portals to share information with staff and stakeholders

Train and educate front-end users on knowledge management tools and content availability

Qualifications

Significant experience researching, compiling, and documenting data, business processes, and workflow

Significant experience in developing technical documentation

Extensive experience managing multiple priorities independently and/or in a team environment to achieve goals

Expert skill capturing and translating technical processes and requirements into easily understood terms

Expert verbal and written communication skills

Advances skill in producing desired results and achieving goals and objectives

Advanced verbal and written communication skills with high attention to detail

Advanced skill communicating complex technical concepts to non-technical audiences

Advanced skill identifying and analyzing technical requirements and recommending solutions

Keywords: access management active directory green card trade national Florida Tennessee
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09:57 PM 23-Aug-23


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Location: Pensacola, Florida