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Required IT PM in Wilmington,MA(USC,GC) at Wilmington, Massachusetts, USA
Email: [email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=506602&uid=

From:

Arun,

KPG

[email protected]

Reply to:   [email protected]

Hello,

Please share your updated resume to [email protected]

Role                       IT PM

Location                Wilmington,MA(Hybrid)

Duration                3-  6 Months+

Interview        -     Video

Experience managing an end-to-end CCaaS implementation including stakeholder management, project scope, product enhancements, change control processes, and risk mitigation plans.

8+ years Experience in CCaaS delivery/deployment, Contact Centers, or similar industry

Experience working within a formal software development life cycle (SDLC)

Experience with integrations and integration platforms (e.g. MuleSoft)

Experience evaluating call center systems and working through a formal process to select systems and vendors based on company needs

Contact center network, ACD/IVR, dialer, workforce management, software or other solution operations or technical experience

Experience with Lifesize and Serenova, Five Nine and Talkdesk will be a plus

Keywords: information technology Massachusetts
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=506602&uid=
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12:26 AM 10-Aug-23


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Location: Wilmington, Massachusetts