| Looking for: QA Analyst IVR Tester (DTMF IVR) - Hybrid in Troy, MI : Local Only: No H1 CPT at Troy, Michigan, USA |
| Email: [email protected] |
|
http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=486796&uid= From: Aakanksha Singh, RCI [email protected] Reply to: [email protected] Role: QA Analyst/ IVR Tester (DTMF IVR) Location: Troy MI , Hybrid Duration: 1 year LinkedIn address , Full Name (First, Middle, Last), Last 5 of SSN, Current Location, Availability. Experience Level: 5-10 years Skills & Job Responsibilities: Manually test complex customer-facing self-service DTMF (Dual tone multi frequency) IVRs Write IVR test cases from JIRA user stories and Visio Call Flows Expertise in Cyara to create and run automated functional and regression test cases Validate IVR transfer call types and queues Validate CTI data Validate application data through REST and SOAP APIs Ability to find test case data and validate database results using SQL queries Experience with speech and AI testing a plus Experience in Mortgage and Banking industries Keywords: quality analyst artificial intelligence Michigan http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=486796&uid= |
| [email protected] View All |
| 10:46 PM 04-Aug-23 |