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Genesys Cloud IVR Architect - Richardson, TX 75082 at Richardson, Texas, USA
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From:

Shravan,

Smart Folks INC

[email protected]

Reply to:   [email protected]

Hi

Greetings from Smart Folks!!!

My name is Kumar we have a job opportunity for you as Genesys Cloud IVR Architect of our client based at Richardson, TX 75082 Please find the Job description below, if you are available and interested, please send us your word copy of your resume with following detail to 

[email protected]

Or please call me on 469 888 5467 to discuss more about this position.

Job Title: Genesys Cloud IVR Architect

Location: Richardson, TX 75082

Duration: 06 Months

Start Date: ASAP.

Job Details:

Must Have Skills:

Genesys Cloud IVR Architect

Should have extensive knowledge of Genesys Cloud Contact Center Technology IVR architecture Genesys BOT Engine

Understand the business needs of the organization and work with customers to identify business technical requirements and Architect solutions meeting these requirements

Must be able to explain technical details of IVR and provide guidance to internal stakeholders

Provide solution consulting, technical design for Genesys cloud opportunities.

Detailed Job Description:

Should have extensive knowledge of Genesys Cloud / Contact Center Technology / IVR architecture / Genesys BOT Engine

Understand the business needs of the organization and work with customers to identify business / technical requirements and Architect solutions meeting these requirements

Must be able to explain technical details of IVR and provide guidance to internal stakeholders

Provide solution consulting, technical design for Genesys cloud opportunities

Experience with integrating Genesys Cloud with third-party systems

Extensive knowledge and hands on experience in Java/J2EE technologies

Experience of Web Services, backend integrations etc.

Strong leadership skills and stakeholder management skills

Strong troubleshooting skills and ability to resolve complex issues

Top 3 responsibilities you would expect the Subcon to shoulder and execute:

Experience with integrating Genesys Cloud with third party systems

Extensive knowledge and hands on experience in JavaJ2EE technologies

Experience of Web Services, backend integrations etc.

Strong leadership skills and stakeholder management skills

Strong troubleshooting skills and ability to resolve complex issues

Should have extensive knowledge of Genesys Cloud Contact Center Technology IVR architecture Genesys BOT Engine

Understand the business needs of the organization and work with

If you are interested in the position, please fill the details:

First Name (As per passport):

Last Name:           

Contact no:

DOB:

Email id:

Skype id:

Current location:

Visa status:

Relocation:

Skype interview (Yes/No):

F2F interview (Yes/No):

Interview availability for Next 3 days:

1st slot:

2nd Slot:

3rd Slot:

4th Slot:

5th Slot:

Availability for new project:

SSN last 4 digits:

Linked In:

Highest degree and years of completed:

Masters (Course) (University) (Year of Passing):

Bachelors (Course) (University) (Year of Passing):

Passport no/I-94 copy (Must):

Two professional references:

Ref#1

Designation:

Name:

Contact no:

Email Id (Official):

Ref#2

Designation:

Name:

Contact no:

Email Id (Official):

USA. INDIA. Mexico, UK

Thanks & Regards

Shravan Kumar Kataboina

Team Lead Talent Acquisition

Smart Folks Inc

Direct 469-888-5467

E-mail:
[email protected]

+1 940-461-5979 fax

www.smartfolksinc.com

A Certified MBE & WBE

Work with the folk who are Smart

www.smartfolksinc.com

Keywords: Idaho Texas
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10:50 PM 03-Aug-23


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Location: Richardson, Texas