| ServiceNow Business Analyst at Phoenix, Arizona, USA |
| Email: [email protected] |
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http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=379930&uid= From: kiran bhatt, Largeton INC. [email protected] Reply to: [email protected] Job Description ServiceNow Business Analyst Location: Phoenix, AZ onsite Need local Candidates to Arizona No H1B/CPT Video Position Description Our Client in Arizona is looking for a strong candidate with a passion for Business Analysis which includes gathering requirements from business and technical subject matter experts and presenting in a consumable format for Implementation Specialists/Vendor, Technical support personnel, licensing & finance personnel, and the Change Management Group for training, communications and help desk. The project is to implement a robust, scalable ServiceNow environment for DES as the agency moves from a legacy Cherwell platform. The agency's initial business priorities are ServiceNows HAM and HR modules with an emphasis on planning the right path that includes ITSM and CMDB. Other aspects include HAM integration with multiple systems within DES like Okta, SCCM, Tanium, Qualys, SolarWinds, Gmail, AD/LDAP, ZScaler etc. The analysis along with the final deliverable(s) is expected to be completed in a timely manner with support from the agency. The expected duration is six months. Skills Required The candidate will have experience gathering requirements that facilitate the migration to SeviceNow from legacy systems, a clear understanding of the scope and in-depth knowledge of the tool to ask the right questions including but not limited to assets, ITSM, CMDB, HR and workflows to exploit its full potential and provide a set of requirements that facilitates the development of the implementation roadmap. The agency would like to use as much of the Out-of-the-Box functionality and configuration as possible and avoid customization. Experience in understanding asset strategy, complex multiple funding sources and constraints, enabling operational ease and asset life-cycle management is critical. The deliverables will include granular subject area identification, interview schedules and candidate profiles for requirements interviews, expectations, periodic progress reviews with stakeholders and final work product(s) that address the goals of the project. The candidate will have appropriate ServiceNow certifications (HAM, ITSM, CMDB) and at least five years of experience in a similar role. Other skills: Critical thinking Analytical skills Facilitating meetings Good listening and presentation skills Excellent documentation skills Skills Preferred Use of Google tools for documentation Experience Required At least five years of experience in a similar role. Experience Preferred Experience in implementing ServiceNow in a Government agency is a plus Education Required ServiceNow certifications (HAM, ITSM, CMDB, HR) Thanks & Regards Kiran Bhatt|Technical Recruiter Email:[email protected] | Direct : +1 (571)-463-9088 LARGETON INC | 13800 Coppermine Rd, Herndon, VA 20171 Keywords: active directory Arizona Virginia http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=379930&uid= |
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| 02:25 AM 22-Feb-23 |