| Urgent Need Configuration Management Process Mgr., Servicenow Developer ||100% Remote ||USC,GC at Remote, Remote, USA |
| Email: [email protected] |
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http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=372081&uid= From: varshita srivastava, pransutechsolutions [email protected] Reply to: [email protected] Role :- Configuration Management Process Mgr./Servicenow Developer 100% Remote USC/GC Client:- BCBS DESCRIPTION: Qualifications Process Manager: Establish integrated and systematic processes in support of related Configuration Management processes. Develop the organization's expertise in the Configuration Management processes and methods. Plan, manage, and coordinate the full lifecycle in a high interoperability IT environment. Empower CMDB stakeholders utilize and leverage the CMDB database and associated processes. Maintenance: Provides technical support and problem resolution for customer inquiries regarding the new and existing data analytics, policy, process, standards, and best practices related to Configuration Management. Communication: Develops partnerships with the consumers of the data analytics to understand business needs. Trains on provided reports and dashboards, policy, process, standards, and best practices. Minimum Formal Education Required for this Position: o Bachelor's Degree in Computer Science, Data Analytics, Business Management, Accounting, Finance, Process Improvement or similar field of study, or equivalent job experience. Minimum Work Experience: o 4+ years' combined experience in Configuration Management Support or Leadership Role in an IT operations, managed services, or service delivery environment. Technical or Specialized Knowledge/Skills: o Configuration Management Process Manager and Support duties and roles within an ITSM environment o CMDB Service Mapping and the use of the Common Services Data Model o Preferred ServiceNow or other ITSM tool experience o Advanced Understanding of ITIL and ITSM fundamentals with an expertise in the assigned process. o Experience with implementing and Managing ITSM or ITIL processes. o Experience implementing and working with a CMDB. o Experience with continuous improvement methods. o Experience with developing and delivering training on process, standards, and policy. o Understanding of IT organizations especially service desk or service delivery. o Other skills: Must be comfortable working in highly collaborative environments. Must be able to conduct presentations in group settings in a professional and courteous manner. Must be able to learn new and emerging concepts very quickl Thanks & Regards, Varshita Srivastava Technical Recruiter Pransu tech Solutions Email: [email protected] Phone- +15175155581 Keywords: information technology green card http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=372081&uid= |
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| 07:18 PM 17-Feb-23 |