| Need A : Configuration Management Database Services ( BMC Remedy ) - Romote at Brooklyn, New York, USA |
| Email: [email protected] |
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http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=303871&uid= From: Yash, SSPEARHEAD INC [email protected] Reply to: [email protected] Hi, Hope you are doing good.!! I am reaching out to you on an exciting job opportunity with one of our clients. Job Title: Configuration Management Database Services Work Location: Brooklyn, NY (This is a REMOTE position.) Scheduled Work Hours: 35 hours/week Assignment Start Date: Immediate start Duration of Contract: 26 months SCOPE OF SERVICES TASKS: Evaluating and gathering current BMC Remedy/Helix CMDB current practices and processes for current BAU work as well as NextGen related work Reviewing Incident management, service request management, change management, configuration management and other ITIL process areas for current BAU work as well as NextGen related work Reviewing Lifecycle tools such as Discovery, ADDM, Netscout, SCCM, and CMDB related tools and / or products Troubleshooting and auditing of Incident, Release, Change and Lifecycle Management processes Identifying and ensuring critical Configuration Items (CI) for current state and NextGen are properly accounted for and documented in the CMDB Identifying, adding, modifying, and removing CIs via automation/remedy workflow Reconciliation and validation of CI relationships for current BAU work as well as NextGen related work Auditing configuration records and dependency information for current BAU work as well as NextGen related work Determining areas for optimization and best practices for current BAU work as well as NextGen related work Examining and recommending enhancements and potential tool-sets for Incident, Change, Service Requests, Release and Lifecycle control procedures Provide applicable documentation, workflows, diagrams, etc. MANDATORY SKILLS/EXPERIENCE Minimum 10 years of experience in BMC Remedy ARS, CMDB, ITSM, SLM, SRM development, customization, administration and support Remedy ARS, CMDB, ITSM installation and configuration experience in version 18.x and up Remedy integration experience with other tools like ADDM, Netcool/ScienceLogic, Active Directory Remedy smart reporting experience DESIRABLE SKILLS/EXPERIENCE: BMC Remedy certification ITIL Certification Have previously worked with OTI/Public Safety City agencies E-mail is the best way to reach me, if I dont pick your call. Thanks & Regards Yash Kumar Sspearhead Inc Keywords: continuous integration access management New York http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=303871&uid= |
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| 05:00 PM 25-Jan-23 |