| Application Support - IT Support at Remote, Remote, USA |
| Email: [email protected] |
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https://jobs.nvoids.com/job_details.jsp?id=2416489&uid=6bf63a136ff94e9581682e4ace7ce158 From: Shahwaz Alam, Cambay Consulting LLC [email protected] Reply to: [email protected] I hope youre safe and staying healthy. Im Shahwaz Alam working with Cambay Consulting, I came across your resume online during my search for potential candidates for my direct client and wanted to reach out in case youre open to learning more about it Ive shared below position details and detailed job descriptions with the skills matrix for your reference. Whats the best time and way for us to connect Position details: Texas Department of Family and Protective Services | | | | Job Title: | | | | Application Support / IT Support (2025C0017) | | | | Location: | | | | Remote (Only Local to Texas) | | | | Duration: | | | | 12 Months (Extension Based on Performance) | | | | Interview: | | | | Webcam | | | | The Worker provides technical assistance and support for application problems, which may include: Assisting in monitoring and providing assistance on the use and interface of systems, subsystems, and software applications. Assisting in the design, development, and maintenance of various system applications. Maintaining and assisting in testing and upgrading new and existing applications. Maintaining the necessary security controls over software and applications. Developing procedure manuals. Accessing data from and transferring data to various local, state, or federal databases. Preparing briefings, reports, and evaluations on system efficiency and utilization. Prepares or assists in the preparation of service record documentation. Shows awareness of standards and regulatory requirements related to assigned tasks. The Worker should have experience/skills in: Automated data processing systems. Knowledge of the practices, principles, and techniques of computer operations, of information systems, of computer software and hardware, and of information security policies and procedures. The use and support of personal computers, in the use of applicable programs and systems, and in troubleshooting information systems. Ability to operate information technology systems, to communicate effectively, and to train others. Minimum Requirements: Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity. | Actual Years Experience | Years Experience Needed | Required/ Preferred | Skills/Experience | 4 | Required | Experience with user assistance and support for application issues | 4 | Required | Experience with the Microsoft Suite of tools (Excel, Word, PowerPoint and Sharepoint) | 3 | Required | Experience with assisting in testing and troubleshooting software applications | 2 | Required | Communication skills, both verbal and written | 1 | Required | Experience attending requirements gathering sessions | 1 | Preferred | Experience with documenting processes | 1 | Preferred | Experience using SQL | 1 | Preferred | Candidates preferred who have a working knowledge of the following DFPS systems/programs (including but not limited to): IMPACT, PACES, ABCS, NEICE, Provider Portal, Salesforce, SSCC and Community Based Care | Keywords: information technology Application Support - IT Support [email protected] https://jobs.nvoids.com/job_details.jsp?id=2416489&uid=6bf63a136ff94e9581682e4ace7ce158 |
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| 04:11 AM 10-May-25 |