| Local Candidates Only || Senior Cisco Contact Center Engineer || Remote at Center, Colorado, USA |
| Email: [email protected] |
|
http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2330142&uid= From: Aditya Mishra, Anveta [email protected] Reply to: [email protected] Job Title: Senior Cisco Contact Center Engineer Location: Bloomington, MN (Local Candidates Only Primarily Remote with Minimal Onsite as Needed) Eplus Duration: 6-Month Contract-to-Hire (No Conversion Fee) Shift: Regular Business Hours (CST), MondayFriday Start Date: ASAP Rate: $/hr Candidate Requirements: Must be a U.S. Citizen or Green Card Holder Excellent communication skills Local to Minnesota only no relocation -only local candidates Minimum 5 years of enterprise-level Cisco Contact Center experience Must be a self-starter, technically sound, and proactive Strong ability to communicate with decision-makers and steer conversations Able to see the big picture and provide strategic input Technical Skills Required: Solid hands-on experience with Cisco Contact Center technologies Strong scripting skills and ICM (Intelligent Contact Management) expertise SIP voice services and integrations (e.g., Avaya Session Manager, Cisco CVP) SIP / CUBE configuration and troubleshooting Voice Gateway configuration, deployment, and support Courtesy Callback (CCB) setup and troubleshooting Designing and building new queues, including reverse-engineering existing ones Cisco Emergency Responder (CER) Calabrio call recording and WFM module experience QM forms design Infrastructure support and troubleshooting in a contact center environment Certifications & Experience: Cisco certifications (CCNP Collaboration or similar) Experience with large enterprise environments this is NOT a call manager or network admin role Common Reasons for Candidate Rejection: Overly long resumes filled with keywords but lacking real hands-on experience Backgrounds focused on network or call center management roles instead of technical Cisco Contact Center engineering Thanks & Regards Aditya Mishra Us IT Recruiter Linkedin- https://www.linkedin.com/in/aditya-mishra-59466823b/ Email: [email protected] | 4694980325 Ext 408 |URL: http://www.anveta.com Address: 1333 Corporate Drive, Suite #108 Irving, TX 75038, USA ANVETA, Inc Keywords: information technology Minnesota Texas Local Candidates Only || Senior Cisco Contact Center Engineer || Remote [email protected] http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2330142&uid= |
| [email protected] View All |
| 12:47 AM 10-Apr-25 |