| Urgent Need | Genesys Solution Architect| Cary, NC (Remote) at Cary, North Carolina, USA |
| Email: [email protected] |
|
http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2318392&uid= Hi, Hope you are doing great! Please find the requirement below, If you find yourself comfortable with the requirement please reply back at [email protected] Role name: Genesys Solution Architect LOCATION- Cary, NC (Remote) Duration | Long term contract Role Description: Design scalable and secure Genesys Cloud CX solutions based on business needs. Design and implement AI powered IVA solutions. Develop architecture blueprints, workflows, and best practices for implementations. Configure Genesys Cloud CX components like IVR, ACD, workforce engagements, and analytics. Integrate Genesys Cloud with third-party applications (CRM, WFM, AI/ML, etc.) Troubleshoot technical issues, ensuring minimal downtime. Work with business teams to understand contact center needs. Collaborate with developers, engineers, and IT teams to for seamless deployment. Provide technical guidance and mentorship to junior team members www.envisiontechsol.com 10130 Mallard Creek Rd, Charlotte NC, 28262 | Name Satya Prakash Designation Technical Recruiter Envision Technology Solutions E: Email [email protected] Office: number 704-323-6045 LinkedIn : linkedin.com/in/satya-prakash-205335238/ | -- Keywords: artificial intelligence machine learning information technology North Carolina Urgent Need | Genesys Solution Architect| Cary, NC (Remote) [email protected] http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2318392&uid= |
| [email protected] View All |
| 02:29 AM 05-Apr-25 |