| Genesys, Solution Architect at Raleigh, North Carolina, USA |
| Email: [email protected] |
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https://jobs.nvoids.com/job_details.jsp?id=2317967&uid= From: Pavani, KK Software [email protected] Reply to: [email protected] We are hiring #Genesys, Solution Architect for one of my client in interesting candidates please send resumes to [email protected] Visa status: : only H1B/GC/USC /GCEAD Position:- :- #Genesys, Solution Architect Location: - Raleigh, NC JD:- Genesys, Solution Architect, #IVR, #Python, #Javascript, #Power Design scalable and secure Genesys Cloud #CX solutions based on business needs. Design and implement AI powered IVA solutions. Develop architecture blueprints, workflows, and best practices for implementations. Configure Genesys Cloud CX components like IVR, #ACD, workforce engagements, and analytics. Integrate Genesys Cloud with third-party applications (CRM, WFM, AI/ML, etc.) Troubleshoot technical issues, ensuring minimal downtime. Work with business teams to understand contact center needs. Collaborate with developers, engineers, and IT teams to for seamless deployment. Provide technical guidance and mentorship to junior team members Genesys Cloud CX Solution Architect: This role will lead the design, development, and deployment of cloud-based contact center solutions using Genesys Cloud CX. The ideal candidate should have deep expertise in Genesys cloud architecture, integrations, and automations to optimize customer engagement strategies. Keywords: artificial intelligence machine learning information technology green card North Carolina Genesys, Solution Architect [email protected] https://jobs.nvoids.com/job_details.jsp?id=2317967&uid= |
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| 12:51 AM 05-Apr-25 |