| Hiring Five9 Contact Center Consultant, Stamford CT at Stamford, Connecticut, USA |
| Email: [email protected] |
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https://jobs.nvoids.com/job_details.jsp?id=2307789&uid= From: Shivam Tayal, Quantum World Technologies Inc [email protected] Reply to: [email protected] Role: Five9 Contact Center Consultant Location: Stamford CT, Onsite 6+months contract Video interview Implement, troubleshoot, and support the Five9 contact center software solutions in a wide array of configurations and customer environments Diagnoses problems accurately and works to find appropriate solutions in a timely manner Identifies underlying causes of a problem, including problem identification and classification. Design, Implement and Automate large scale distributed systems, enterprise grade platform services Administering call routing, IVRs, disaster recovery solutions (requirements) in environments such as Five9, Nice, etc Partner with Customers to optimize the Five9 call center software solution. Continually seek opportunities to increase customer satisfaction and strengthen client relationships by interacting effectively at all levels of the client organization. Conducts preliminary business scan before customers business hours and every post-maintenance ensuring readiness and uptime of service after every updates. Will be cognizant of all known service outages and will maintain awareness of all maintenance / software product changes that could impact customers. Will work cross functionally in a customer facing capacity and coordinate with internal organizations. Regards Shivam Tayal Sr Technical Recruiter +1 805-678-4659 | [email protected] Quantum World Technologies Inc 4281 Katella Ave, Suite #102 Los Alamitos CA 90720 USA Keywords: California Connecticut Hiring Five9 Contact Center Consultant, Stamford CT [email protected] https://jobs.nvoids.com/job_details.jsp?id=2307789&uid= |
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| 07:25 PM 02-Apr-25 |