| ServiceNow Technical Lead : Salt Lake City, UT at Lake, Mississippi, USA |
| Email: [email protected] |
|
http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2306691&uid= Need strong with around 12+ year experience H1b candidate with there passport number with submit. Who can relocate to Salt Lake City, UT will work. Key Responsibilities: Leadership and Coordination: o Act as the primary point of contact for the onshore client team. o Coordinate and collaborate effectively with offshore delivery teams to ensure seamless project execution. o Provide thought leadership and strategic guidance to the client on ServiceNow best practices and solutions. Technical Expertise: o Design, develop, and implement solutions on the ServiceNow platform, with a specific focus on Configuration Management Database (CMDB) and related modules. o Lead efforts to configure, maintain, and optimize the CMDB, ensuring data accuracy, completeness, and compliance with governance standards. o Guide and perform ServiceNow upgrades, including testing, validation, and deployment of new platform releases. o Collaborate with teams to develop workflows, automation, and integrations tailored to client requirements. CMDB and Discovery: o Oversee and manage Discovery and Service Mapping activities to maintain accurate and up-to-date CI data. o Define and implement reconciliation rules, CI classes, and data models to align with business needs. o Troubleshoot and resolve CMDB issues, ensuring alignment with ITIL standards. Project Management: o Lead ServiceNow implementation and enhancement projects, ensuring timely delivery and adherence to quality standards. o Prepare and present project updates, roadmaps, and status reports to client stakeholders. o Manage risk, dependencies, and issues while proactively identifying opportunities for improvement. Stakeholder Management: o Build and maintain strong relationships with client stakeholders, understanding their needs and translating them into actionable deliverables. o Provide training, knowledge transfer, and guidance to client and offshore teams on ServiceNow best practices. Governance and Compliance: o Establish and enforce governance frameworks for CMDB and platform usage. o Ensure adherence to security, compliance, and regulatory standards Key Qualifications: 9+ years of experience in ServiceNow development, implementation, and administration Proven track record in managing CMDB, Discovery, and Service Mapping activities Significant experience in ServiceNow upgrade activities and platform maintenance Education: Bachelors degree in computer science, Information Technology, or a related field. Technical Skills: Proficiency in scripting languages (JavaScript, Glide scripting) Expertise in ServiceNow modules: CMDB, ITSM, ITOM (Discovery, Service Mapping) Knowledge of integration methods (REST/SOAP APIs, MID Server configurations) Familiarity with ServiceNow reporting and dashboard creation Leadership Skills: Experience in leading teams across onshore and offshore locations Strong communication, stakeholder management, and presentation skills Preferred Qualifications: ServiceNow certifications: Certified System Administrator (CSA), Certified Implementation Specialist (CIS) in CMDB, ITOM, or other relevant areas Desired qualifications/non-essential skills : Automation Technologies (Ansible, Chef, TrueSight, RunDeck, Digital.ai) Monitoring and Logging Technologies (Nimsoft, SPLUNK, AppDynamics) Certificate Management, Provisioning and Governance DevOps principles (ADO, Kanban, Git) Knowledge and/or experience of any scripting language like Bash, Perl, Python, Ruby, or similar Additional tools such as SoapUI, Postman, and Advanced Rest Client Deepak Prajapati | Lead Recruiter +1 860-909-6247 United States | Canada | India | Indonesia Keywords: continuous integration artificial intelligence Utah ServiceNow Technical Lead : Salt Lake City, UT [email protected] http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2306691&uid= |
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| 02:49 AM 02-Apr-25 |