| Help Desk Support at Remote, Remote, USA |
| Email: [email protected] |
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http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2290677&uid= From: Abhijith, Sligosoft [email protected] Reply to: [email protected] Greetings from Sligo Software Solutions, Inc. !! SLIGO is a Software Development & IT Consulting company. We have around 100+ IT associates working with our esteemed clients across several domains such as IT, Banking, Healthcare, and Government. We have an urgent requirement for Help Desk Support position with our client. Role: Help Desk Support Location: E Greenbush, New York Duration: 24 Months Job ID: SLG - 19 - 10402 Description This is a technical assignment working for the New York State Police onsite. Responsibilities include but are not limited to support for desktop, laptop and peripheral hardware, COTS and agency specific software, and network connectivity. The individual selected for this position will carry out all IT support efforts. This position will serve as a liaison between the end-user and the technology team(s). The candidate will provide service under all of the units policies, guidelines and operational procedures. Duties Assist end-user customers and resolve users technical problems Ghost PCs when necessary Manage user accounts Maintain inventory Perform hardware repairs on PCs and laptops Assist with minor phone changes or moves Research new technology as requested Set up and take down conference room technologies for vendors, presentations, training classes, etc. Work with Non-SP personnel to set up and maintain connections to their agencies Produce resource material as needed (ie. CDs/DVDs) Support multifunction and IP printers by troubleshooting connectivity issues, ordering supplies and placing repair orders Coordinate with Technology Customer Services Unit for: Ordering new equipment Disposing of old equipment Equipment repairs Mandatory Requirements Experience (10+ Years) Works in the field of Information Technology, experienced in the usage and support of a collection of development platforms, technical architectures or business applications and products that run on those platforms - beyond that of a Programmer. Requirements This is an 100% Onsite 70 months experience working with end-user clients to troubleshoot both software and hardware issues 70 months experience supporting Microsoft Windows 7 or higher desktop operating systems 60 months experience working with Microsoft Office Suite including but not limited to MS Access, Excel, Powerpoint, Project, Word and Visio 60 months experience supporting and troubleshooting Citrix, Active Directory and Networking in a desktop environment 60 months experience working in a Help desk environment 60 months of experience creating or updating system support documentation A+ certification Rsum Copy of Candidate Identification (i.e., Drivers License/ Card/Visa and Passport if applicable) Any documents referenced in the above Requested Qualifications (i.e., professional certifications, degrees, etc.) Keywords: rlang information technology microsoft Idaho New York Help Desk Support [email protected] http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2290677&uid= |
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| 12:52 AM 27-Mar-25 |