| Hiring : Engineers at Herndon, VA, Arlington, VA, and Denver, CO at Arlington, Kansas, USA |
| Email: [email protected] |
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https://jobs.nvoids.com/job_details.jsp?id=2278978&uid= From: aftab, convextech [email protected] Reply to: [email protected] Hope you are doing good. Please let me know if you are interested in the below position.!! Position : Application Developer/ORMB Developer Location : Herndon, VA, Arlington, VA, and Denver, CO Duration: : 12+ Months Contract Visa : USC , Top Secret SCI + Polygraph Interview mode:: video Job Description Full Scope Polygraph Clearance REQUIRED We are looking for Client Engineers to join our team in Herndon, VA, Arlington, VA, and Denver, CO! If you have a passion for IT infrastructure and thrive in secure environments, this role is for you. Technical Environment: Windows 10/11 Troubleshooting and Updates Active Directory, User Profiles, Password Reset, Account Unlock Outlook Exchange Inventory Scanning/Organization Imaging PXE Boot or other General slow network, connectivity issues Virtual Desktop, Workspace Browser Support Firefox, Microsoft Edge Tenable or other security scanning tools Desk setups, peripheral testing/installing, cable tracing Ticket Queue tools ECM Patching, Remote Client, or other experience with patching and troubleshooting remotely Nice to have: switch router familiarity, Power, high side phone knowledge, project coordination skills, basic Excel Roles and Responsibilities: - First contact for all tickets and customer requests in the cleared environment - Resolve or escalate trouble tickets within 7 days - Process Account Unlocks and Password Resets in less than 24 hours - Provide detailed data and communications in tickets - Respond to in-bound calls, emails, chats, and customer walk-ups same day Monitor DPM Checks, Corporate Ticket Queue, Taskei, and communication tools daily - Install and configure hardware operating systems, applications, update patches, etc. - Setup new user accounts/profiles and decommission exiting employees with SLA - Troubleshoot and resolve end-user hardware, operating system, network connectivity, and software-related problems Maintain IT inventory documentation and perform full inventory analysis quarterly - Create and update documentation for local and remote sites Assist with general desk setup, workstation preparation, cable management, special builds, escorting, etc. - Escalate as needed with detailed ticket information, collaborate with Tier 2 and specialized teams to resolve escalation, driving follow-up communication for the customer - Cover up to 3 after-hour/weekend special events a year for tasks such as fold downs or power downs, with at least 2-3 weeks' notice Personal Expectations: Proactive, Adaptable, Quality, Integrity, Professional Thanks and Regards MD AFTAB ALAM US IT Recruiter ConvexTech Inc. Direct : 2813356238 Official - Email : [email protected] : https://www.linkedin.com/in/md-aftab-alam-69114611b Keywords: information technology Colorado Maryland Virginia Hiring : Engineers at Herndon, VA, Arlington, VA, and Denver, CO [email protected] https://jobs.nvoids.com/job_details.jsp?id=2278978&uid= |
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| 04:02 AM 22-Mar-25 |