| ERP Training & Documentation Manager at Remote, Remote, USA |
| Email: [email protected] |
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https://jobs.nvoids.com/job_details.jsp?id=2271272&uid= From: BHUMIKA KATYAL, TEK INSPIRATIONS LLC [email protected] Reply to: [email protected] Job Description - ERP Training & Documentation Manager Need proper LinkedIn with profile picture You will be responsible for developing a comprehensive training and documentation strategy that maximizes user engagement, fosters system adoption, and ensures users are equipped with the knowledge and skills necessary to leverage Oracle ERPs full capabilities. You will also track and measure the effectiveness of training programs to continuously improve and adapt to the evolving needs of the organization. Develop, implement, and manage the organizations Oracle ERP training and documentation strategy to ensure alignment with business goals and user needs. Collaborate with IT to implement Oracle Guided Learning, OGL, into the overall training and documentation plan. Oversee the creation of a comprehensive training and documentation strategy and plan, which includes onboarding, new feature training, support documentation, job aids, quick reference guides, etc. Work within the Change Management team to evaluate outcomes of impact assessments, to conduct training analysis and to champion change throughout the project. Lead, mentor, and manage a team of ERP instructional designers, trainers, and documentation specialists to ensure high-quality delivery of training and documentation programs across multiple departments and geographies. Develop and implement blended learning approaches (e.g., instructor-led, eLearning, hands-on exercises, virtual training) to accommodate diverse learning preferences. Work closely with business stakeholders to ensure that training and documentation deliverables are relevant, accurate, and aligned with business objectives. Monitor user adoption rates and feedback to continuously refine and improve training content and delivery methods. Establish KPIs to measure the effectiveness of training and documentation, such as user proficiency, training completion rates, and system usage improvements. Track training results utilizing scorecards and measures, to accurately report to senior leadership, highlighting successes, challenges, and areas of focus for ongoing training initiatives. Maintain strong relationships with external training vendors or consultants as needed to support specialized training needs or initiatives. Keywords: information technology ERP Training & Documentation Manager [email protected] https://jobs.nvoids.com/job_details.jsp?id=2271272&uid= |
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| 05:12 AM 20-Mar-25 |