| Job Description - Senior Pega Decisioning Architect - Charlotte, NC (Hybrid Onsite) at Charlotte, North Carolina, USA |
| Email: [email protected] |
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http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2254015&uid= Hello, I hope this email finds you well. My name is Sparsh, and I am a Technical Recruiter at Empower Professionals Inc. We have a Senior Pega Decisioning Architect role with our client. If you have a matching candidate please send over a resume, after which I will give you a phone call to discuss further. Role: Senior Pega Decisioning Architect Locations: Charlotte, NC (Hybrid Onsite) Duration: 12+ Months Contract Note: Candidate needs to be in the office 3 Days every week. Local or candidates from Nearby states only. Job Description: This role requires a dep-expertise in Pegasystems Customer Decision Hub product, which provides the backbone of Clients Customer Engagement Engine. In this Role the individual will a establish implementation/design best practices for the entire team, maintain responsibility for taxonomy, strategies and configuration within Pega CDH and provide necessary stakeholder support for production capabilities (triage, simulation etc)and supporting complex triages and stakeholder communications on issues accordingly. This is a critical Business role, where the Pega Decision strategies created and launched by this team has direct impact on the marketing, benefits, and servicing messages received by our customersas well as achievability of Line of Business revenue targets. The role is also responsible for leading the triage and production support team's efforts to support marketing, benefits, and servicing messages that are in production. Required Qualifications: Pega Decisioning/ Customer Decision Hub experience (preferred Certified Decision Architect) 4+ years of Pega version 8 or higher Financial services industry experience Pega Certified Decisioning Consultant Solid understanding of emerging technology Embraces teamwork; shares ideas/methods to improve performance, while demonstrating the ability to work autonomously as needed. Ability to understand data relationships and perform analysis on Customer Interaction Data Ability to draft SQL queries to debug any Customer data related issues. Job Expectations: Be responsible for the monitoring and supporting of omni-channel decisioning solutions that meet our businesss requirements. Be a key contributor in the team that manages the decisioning architecture (Decision Logic/Strategy Logic) and serve as a SME on our complex technical stack, providing technical guidance on decision architecture and best practices in our Pega platform. Triage and support business execution in the build out, validation and delivery of actions via Ops Mgr Design, configure and test rules, flows, propositions, and Decision Logic in our Pega platform. Communicate technical concepts, problems and solutions to both technical and nontechnical audiences as well as translate business requirements and other information into decisioning software logic designs. Be responsible for maintaining the required reference data for the decisioning logic, including any offer compatibility and assist in creating post-implementation support documentation. Commitment to an enthusiasm for success by ensuring that the delivered product if fully-functioning, performs to requirements defined and approved by the business, and meets or exceeds expectations. Interface with key stakeholders to evangelize the platform and unlock profound new capabilities in our Pega driven Customer Engagement Engine. Act as key participant in large-scale planning. Review and analyze complex strategies for product/functionality/experience area Strategically collaborate and consult with peers, colleagues and mid-level to senior managers to resolve issues and achieve goals. Thanks & Regards Sparsh Gupta Technical Recruiter | Empower Professionals ...................................................................................................................................... [email protected] 100 Franklin Square Drive Suite 104 | Somerset, NJ 08873 www.empowerprofessionals.com linkedin.com/in/sparsh-gupta-b97778271 Certified NJ and NY Minority Business Enterprise (NMSDC) -- Keywords: access management information technology New Jersey New York North Carolina Job Description - Senior Pega Decisioning Architect - Charlotte, NC (Hybrid Onsite) [email protected] http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2254015&uid= |
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| 08:47 PM 13-Mar-25 |