| Help Desk Support-Onsite - Richmond, VA, United States at Richmond, Virginia, USA |
| Email: [email protected] |
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https://jobs.nvoids.com/job_details.jsp?id=2252571&uid= From: Nadeem Ahmed Razvi, Msys Inc [email protected] Reply to: [email protected] Title: Help Desk Support-Onsite Location: Richmond, VA, United States Length: Long term Restriction: W2 or C2C Send resume to: [email protected], [email protected] Description: *** Long term *** Onsite *** Inperson interview *** Description: Virginia State Police is seeking a support analyst to assist agency personnel in their interaction with the Virginia Information Technology Agency (VITA). The successful candidate will: Assist agency personnel in problem resolution by ensuring that VITA support tickets are routed correctly and resolved in a timely manner. Assist with researching and communicating technical information between the agency personnel and the VITA resources working the problem tickets. Assist with escalating highly impactful tickets with the VITA help desk. Typically, tickets will be related to issues with: User identity management End user devices such as PCs or printers Network issues at agency locations The successful candidate should be eligible for hire by the agency. Power BI skills are a plus. Required Skills Help desk experience in an IT environment 5 years A good general knowledge of IT concepts (e.g., networking, PCs, etc.) 5 years Familiarity with common office applications (e.g., MS Office suite) 5 years Excellent communication skills 5 years Highly Desired Skills Power BI skills are a plus 5 years Keywords: business intelligence information technology wtwo microsoft Virginia Help Desk Support-Onsite - Richmond, VA, United States [email protected] https://jobs.nvoids.com/job_details.jsp?id=2252571&uid= |
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| 04:29 AM 13-Mar-25 |