| opening for ITSM Analyst at San Antonio, Texas, USA |
| Email: [email protected] |
|
http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2252319&uid= From: hari, kksoft [email protected] Reply to: [email protected] Hi, This is Hari from kk associates, Below Position is Immediate Position from the Client Kindly share Suitable resumes to [email protected]. ITSM Analyst Location:San Antonio,TX Hire Type: Contract Job Description: ITSM Analyst Deliver weekly status reports and a monthly retrospective report that includes:o Trend analysiso Insights on performance metrics Analyze existing Key Performance Indicators (KPIs) to assess their relevance and effectiveness in measuring success. Identify leading and lagging indicators related to process health. Detect bottlenecks in existing processes. Prioritize issues affecting workforce experience. Analyze data specific to internal lines of business, functions, applications, and assignment groups. Engage with the workforce through support channels (e.g., email, Slack). Develop test plans for new capabilities related to business processes; conduct testing/validation as needed. Create and update Jira stories based on findings. Design process flows or modify existing ones as necessary. Prepare data required for USAAs monthly governance routines. Conduct compliance activities related to Incident & Request Management including control testing and updates. Digital : ServiceNow_IT Service Management 4-6 Keywords: Alaska Texas opening for ITSM Analyst [email protected] http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2252319&uid= |
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| 03:04 AM 13-Mar-25 |