Placement requirement for ServiceNow ITSM Business Analyst in Pleasanton, CA (100% on-site from day 1) for Long term contract at Pleasanton, California, USA |
Email: [email protected] |
https://jobs.nvoids.com/job_details.jsp?id=2246907&uid= From: Mohit Jaiswal, Intelligenz IT [email protected] Reply to: [email protected] Hi, I hope you and your family are doing well. I have a good position for you with my client. This point of time I don't know whether you are looking for a new job or not. But just thought if I can share the details and then confirm from you about your interest level for the opportunity. If you are interested and an available consultant, send me your most updated resumes in word format and contact details. Job Title: ServiceNow ITSM Business Analyst Location: Pleasanton, CA (100% on-site from day 1) Duration: Long term contract Job Description: The ServiceNow ITSM Business Analyst is part of the Albertsons IT Service Management team supporting the Albertsons ServiceNow platform. The ServiceNow ITSM Business Analyst will drive collaboration with Product Owners, Scrum Masters, Process Owners, customers and ServiceNow Developers/Admins to ensure that requirements are thorough, accurate and complete. Collaborate and partner with ServiceNow Developer/Admins to determine level of effort and ensure objectives/requirements are met. Required: Excellent organization skills Skilled communicator Strong documentation skills Attentive to detail Analytical Logical Collaborative Flexible Ownership mindset Initiative-taker Self-sufficient Excellent time management skills Big picture mentality Team player mentality What You Know 8 years of working experience as a Business Analyst for ITSM, specifically ServiceNow. This includes a deep understanding of ITIL IT Service Management processes (e.g., Incident, Problem and Change Management, Project and Portfolio Management, Service Catalog, etc.) Demonstrated skills in data management, problem-solving, and the ability to work collaboratively within a team or independently. Strong interpersonal skills with a proven track record working with a variety of personalities and styles. Skilled in establishing connections with people and managing relationships. Able to cope with pressure, time-sensitive situations and delivering against deadlines. Possesses an inclination or passion for resolving problems and enhancing operational processes. Strong oral and written communication skills Proficient with Microsoft tools including Excel, PowerPoint, Word, Teams, SharePoint Familiarity with DevOps, Product Model, and/or Agile methodologies Must be able to support US operations during US Mountain/Pacific time up to 6PM. Preferred: 5+ years of working experience as a Business Analyst for ITSM, specifically ServiceNow ITIL Foundation Certifications ServiceNow Vulnerability Response experience ServiceNow Multi-Source CMDB/CMDB 360 experiences Working experience in multiple Cloud Solutions (Azure, Google, Oracle, IBM, etc.) Working knowledge of the Common Service Data Model Exposure to IT Asset Management processes Knowledge of application architecture and service delivery modeling Regards, Mohit Jaiswal Intelligenz IT Work : 646-502-7441 Keywords: information technology California Placement requirement for ServiceNow ITSM Business Analyst in Pleasanton, CA (100% on-site from day 1) for Long term contract [email protected] https://jobs.nvoids.com/job_details.jsp?id=2246907&uid= |
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11:21 PM 11-Mar-25 |