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Local Candidates : Project Manager with ServiceNow , Alpharetta, GA , USC/GC/GC-EAD at Alpharetta, Georgia, USA
Email: [email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=2223661&uid=

USC/GC/GC-EAD

Role:
Project Manager

Location : Alpharetta, GA- Onsite

Position Description

We are looking for
a motivated and experienced program manager with deep knowledge in the IT
Service Management (ITSM) space. The ideal candidate will have a background
within the financial services or similarly regulated industry, as well as a
solid ServiceNow understanding and background. Activities will range from
integration strategy, migration planning, testing and execution. The role will
work closely with many different areas of the organization including senior
management, technical engineering, risk management and operational support
functions. This role requires the PM establishing themselves with key
stakeholders as a reliable "source of truth" which will necessitate
having an understanding of the subject matter from both a broad and detailed
point of view. The candidate will be counted on to drive the effort to
consolidate the Firms technology divisions onto a common, existing ITSM
instance in ServiceNow. Specifically, the right candidate will help guide
process experts to the right implementation approaches which aligns with
industry standards and commonly accepted best practices such as ITIL. The
candidate must be familiar with all the functions of ITSM, to support the full
spectrum integration (Incident, Problem, Request, Change, Release, Configuration
[CMDB], IT Asset, Knowledge, and Reporting) and enable alignment with policy
and tooling modernization efforts. The candidate will produce project
documentation and plans to firm standards, arrange and facilitate project
governance, ensure deliverables are met, risks and issues controlled, status
communicated and evolving requirements are accounted for through change
processes.

Program/Project
Management

Work with business partners, functional/support group partners and stakeholders
to create initial project/resource plans and governance for identified
initiatives

Work with business partners, functional/support group partners and stakeholders
on creation of key milestones and timelines

Work with stakeholders to prioritize work and drive milestones to timely
execution

Track and report status on multiple cross-divisional projects/programs across
divisions, functions and workstreams

Raise issues, risks and concerns timely and appropriately to stakeholders

Document and track change control milestones and tasks for multiple projects
and programs

Manage budget process by coordinating with business partners and
functional/support group partners

Host governance forums including Sr. Executive governance forums, drive
discussions and decisions, and assist in action item tracking, project plans,
milestones and meeting documentation

Develop an effective network of relationships across divisions

Influence and collaborate effectively with project resources not in the same
reporting line to achieve common goals

Operate as a leader in cross functional forums and drive consensus on project,
business, and functional issues

Skills
Required

Bachelor's degree with at least 10 years of technology Project / Program
Management experience guiding development of ITSM solutions

Minimum of 3 years of experience with ServiceNow

Active participation within and among teams and colleagues distributed globally

Capable of setting direction and motivating team members outside the direct
reporting line

Able to collaborate well with others, unafraid to provide and receive honest
feedback

Ability to deal with ambiguity and define approaches to bring un-focused issues
to resolution

Excellent problem-solving skills, in particular a methodical approach to deal
with problems across distributed systems

Adaptable to fast changing demands and environments

Possesses strong quantitative and qualitative analytical skills with a creative
and flexible approach to problem solving

Understands various technology system implementation methodologies (e.g.,
waterfall, agile etc.)

Possesses strong time management skills

Excellent verbal and written (PowerPoint, Excel, Project) communication skills

Self-motivated and able to work autonomously with a strong sense of ownership
and accountability for work

Keen attention to detail

Skills
Desired

Previous experience with a ServiceNow implementation migration or new
ServiceNow implementation

Experience working with Incident, Problem, Request, Change, Release,
Configuration (CMDB), IT Asset, Knowledge, and Reporting in ServiceNow

Understanding of secure software development concepts, especially in a cloud
platform

Experience within financial industries technology teams or consulting to
financial industries technology teams

Program Management and/or Agile development experience or certification is a
plus

ServiceNow Admin and ServiceNow developer training and certification is a plus

ITIL experience or certification is a plus

Regards,

Alok Singh

1Point
System LLC

Technical
Recruiter

Email:
[email protected]

Fax: 
803-832-7973

www.1pointsys.com

115 Stone Village Drive

Suite C

Fort Mill,
SC

29708

LinkedIn :
linkedin.com/in/alok-singh-8900bb210

An E-Verified company | An Equal Opportunity Employer 

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Keywords: cprogramm information technology green card Georgia South Carolina
Local Candidates : Project Manager with ServiceNow , Alpharetta, GA , USC/GC/GC-EAD
[email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=2223661&uid=
[email protected]
View All
07:14 PM 04-Mar-25


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Location: Alpharetta, Georgia