| Need A : IT Specialist Mis-Level - Menands NY at Remote, Remote, USA |
| Email: [email protected] |
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http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=220696&uid= From: Yash, SSPEARHEAD INC [email protected] Reply to: [email protected] Hi, Hope you are doing good.!! I am reaching out to you on an exciting job opportunity with one of our clients. Job Title: IT Specialist Mis-Level Task ID: HBITS-04-12483 Position Duration: 24 months Location: 150 riverciew Center, Menands NY Agency: NYS Dept of Health NOTE = This is onsite job from day 1. Client will provide Hybrid work option. You have to go onsite 2/3 days in a week. Description: 1 Respond to all service requests. 2 Use of Lansweeper, ITSM, and remote desktop to provide level 2 technical support to over 4000 DOH staff, monitoring work queues, opening, updating and closing ITSM incidents. 3 Document the details of a user request or issue, document the diagnostic steps performed when troubleshooting the issue and assist the user with resolution using existing procedures and documentation. 4 Acts as a single point of contact for users of the Departments Information Technology (IT) services and directs questions and report problems regarding services and products. 5 Installation of desktop hardware/ peripherals and printers. 6 Candidate may be expected to lift equipment that may weigh up to 50 lbs. And be required to run cables under desks and other furniture. 7 Installation of individual software packages, as needed for all users. Mandatory Qualification: 1 36 months experience managing support requests on a level 2 help desk. 2 36 months experience resolving hardware and software issues and troubleshooting Window 7 or OS. 3 36 months experience utilizing VMware vSphere to support virtual desktops including linked clones. 4 36 months experience using Lan Sweeper, Remote desktop and Active Directory, all three are required. 5 36 months experience using ITSM service desks. 6 36 months experience configuring and installing windows-based hardware, peripherals, network printers and thin clients. 7 36 months experience using Clonezilla to create and apply images. 8 36 months experience supporting Lotus Notes. 9 12 Months experience with the installation and support of Office 2016 in an enterprise environment. 10 12 months experience troubleshooting Windows 10 OS and applications. E-mail is the best way to reach me, if I dont pick your call. Thanks & Regards Yash Kumar Sspearhead Inc Keywords: access management information technology golang http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=220696&uid= |
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| 07:34 PM 19-Dec-22 |