Urgent Need || MDM Specialist || No H1B OPT at Remote, Remote, USA |
Email: [email protected] |
http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2205031&uid= From: Abhishek Tripathi, Pransutech Solutions [email protected] Reply to: [email protected] 30-50 miles radius from Quincy, MA only Health & Human Services (State of MA) Title: MDM Specialist Location: Quincy , MA/Hybrid Duration: 6 Months with a possible extension Visa:- No H1B/OPT Video Interview Need linkedin/local Provide mobile smartphone and tablet support for health and human services workers across the state. Provide support for new and ongoing Mobility-related projects, including small, medium and large-scale migrations and equipment upgrades. Respond to requests from internal and authorized external business units in a timely manner for Tier I-III support: telephone, e-mail, remote control, and occasional on-site problem diagnosis and resolution for mobile device issues. Enforce mobile device policies and procedures in the EMM environment. Provide deployment support for all approved applications within our EMM catalog. Collaborate with service vendors to ensure highest quality service and support on behalf of our Commonwealth EMM. Maintain system and security integrity by identifying, addressing and resolving compliance issues. Build and maintain system configuration and user-accessible documentation as well as EMM continuity documentation. Participate in team meetings and provide routine status updates. Lend experience and insight into next-generation Enterprise Mobility Management (EMM) services for a large enterprise. Hybrid position. Requirements At least 1 year of hands-on experience in IT Asset Management, IT Customer Support, IT Service Delivery, IT Business Analysis, or other IT related fields. Experience working in state government is preferred but not necessary. Basic knowledge of Mobile Device Management (MDM), Enterprise Mobility Management (EMM), tools such as Workspace One (AirWatch), Verizon MDM, Apple Business Manager, and Microsoft Intune is a plus. Knowledgeable with both iOS and Android devices. Working knowledge of cellular carrier ordering portals. Working knowledge of mobile device service, plans and features Strong customer and team orientation with a focus on collaboration, an ability to work independently, and a high level of professionalism and quality. Willingness to grow and learn with a new IT team in a cutting-edge technology discipline Strong organizational and customer service skills with attention to detail. Excellent written and verbal communication skills; interpersonal and collaborative skills; with the ability to effectively relate and communicate at all levels, including explaining technical matters in business terms. Ability to plan and prioritize workload to meet implementation schedules and minimize schedule conflicts. QUALIFICATIONS (Education, Years Experience, Certificates): Equivalent combination of education and work experience desirable. Mobility Platform Certifications (Workspace One (AirWatch), Intune, MobileIron, etc.) optional but preferred Keywords: information technology Massachusetts Urgent Need || MDM Specialist || No H1B OPT [email protected] http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2205031&uid= |
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11:20 PM 25-Feb-25 |