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Genesys Developer / admin / Analyst and IVA/Chatbot Developer -- Newark, NJ at Newark, New Jersey, USA

Email: [email protected]

http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=2204023&uid=

Hi,

Title : Genesys Developer

Location :
Newark,
NJ

Contract.

JD:

Minimum
3 to 5 years of application development experience implementing
multichannel self-service/IVR and Omni-Channel Orchestration Routing on
Genesys Cloud CX.

Functional
and hands on experience on development on Voice and Non-Voice (SMS, Email,
Chat, Voice Bot etc.) applications solutioning using Genesys Cloud CX
Architect.

Thorough
understanding of Genesys Framework, Integration with internal and external
components.

Delivery
credentials for Self Service and Analytics solutions enabled with
speech-based interfaces and dynamic menu based on customer treatment
strategies.

Genesys
Cloud CX certified professional in one or more focused solution area
(Inbound, Outbound, Multi-channel, Desktop, Integration, Recording,
Reporting, etc.)

Title : IVA/Chatbot Developer

Location :
Newark,
NJ

Contract.

JD:

Advanced
understanding of IVR technology and related telecommunications devices,
networks, software, and systems.

Experience
with management and development of speech recognition systems and
grammars

Experience
in implementing third party integration like AWS Lambda (NodeJS and/or
Python), Lex, Amelia, Polly, and CRM (Salesforce) etc. Google CCAI

Web
service, API and other cross system communication protocols and
experience with integration of telephony systems to other computer
systems (e.g. SOAP, VXML SQL, XML, REST)

Software
development in an object orientated programming language; ability to
design, develop and support advanced IVR applications.

Title : Genesys Cloud Analyst (anywhere in US.
Willing to work in Eastern time zone.)

Newark, NJ

Contract

Title : Genesys administrator (anywhere in US.
Willing to work in Eastern timezone.)

Newark, NJ

Contract

Regards,

Nagendar Goud Mula

Sr. US IT Recruiter

E: [email protected]

linkedin.com/in/nagendar-goud-38680ba6
|
--

Keywords: information technology New Jersey
Genesys Developer / admin / Analyst and IVA/Chatbot Developer -- Newark, NJ
[email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=2204023&uid=

[email protected]
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08:49 PM 25-Feb-25

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nagendarmularecruiter14@gmail.com wrote:
Hi,

Title : Genesys Developer

Location : 
Newark,
NJ

Contract.

JD:

Minimum
     3 to 5 years of application development experience implementing
     multichannel self-service/IVR and Omni-Channel Orchestration Routing on
     Genesys Cloud CX.

Functional
     and hands on experience on development on Voice and Non-Voice (SMS, Email,
     Chat, Voice Bot etc.) applications solutioning using Genesys Cloud CX
     Architect.

Thorough
     understanding of Genesys Framework, Integration with internal and external
     components.

Delivery
     credentials for Self Service and Analytics solutions enabled with
     speech-based interfaces and dynamic menu based on customer treatment
     strategies.

Genesys
     Cloud CX certified professional in one or more focused solution area
     (Inbound, Outbound, Multi-channel, Desktop, Integration, Recording,
     Reporting, etc.)

Title : IVA/Chatbot Developer

Location : 
Newark,
NJ

Contract.

JD:

Advanced
     understanding of IVR technology and related telecommunications devices,
     networks, software, and systems.

Experience
      with management and development of speech recognition systems and
      grammars

Experience
      in implementing third party integration like AWS Lambda (NodeJS and/or
      Python), Lex, Amelia, Polly, and CRM (Salesforce) etc. Google CCAI

Web
      service, API and other cross system communication protocols and
      experience with integration of telephony systems to other computer
      systems (e.g. SOAP, VXML SQL, XML, REST)

Software
      development in an object orientated programming language; ability to
      design, develop and support advanced IVR applications.

Title : Genesys Cloud Analyst (anywhere in US.
Willing to work in Eastern time zone.)

Newark, NJ

Contract

Title : Genesys administrator (anywhere in US.
Willing to work in Eastern timezone.)

Newark, NJ

Contract

Regards,

Nagendar Goud Mula

Sr. US IT Recruiter

E: nmula@sageitinc.net

linkedin.com/in/nagendar-goud-38680ba6
   | 
--

Keywords: information technology New Jersey 
Genesys Developer / admin / Analyst and IVA/Chatbot Developer -- Newark, NJ
nagendarmularecruiter14@gmail.com

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