| No H1B Local Candidates : Sr. Business Analyst with Utilities Domain , NYC at NYC, New York, USA |
| Email: [email protected] |
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http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2167010&uid= Role : Sr. Business Analyst Location NYC- Hybrid Duration 12+ Mos. No H1B Notes Must Have Utilities Domain Experience JOB DESCRIPTION Serves as customer-facing member of an energy usage analysis team dedicated to supporting customer inquiries for the Product team. Responsible for answering customer phone calls and emails and translating them into Azure DevOps tickets for resolution. Responsible for logging issues/tickets in both ADO and Excel sheets and keeping them in sync. Produces a monthly summary report (Excel) of all customer inquiries, status, and ticket numbers from weekly numbers. TECHNICAL SKILLS Must Have : Ability to identify, clarify, and resolve issues and risks, escalating them as needed. Ability to manage stakeholder relationships. Entering bug and story tickets into a software management system Excel reporting skills MS Office skills Professional customer service phone skills for high importance customers (public facing, not internal) Ability to execute existing SQL queries Automation / Technical Writer Experience in Azure Dev Ops Knowledge of energy terminology Regards, Alok Singh | 1Point System LLC Technical Recruiter Email: [email protected] Contact Number : 8038053444 Fax: 803-832-7973 www.1pointsys.com 115 Stone Village Drive Suite C Fort Mill, SC 29708 LinkedIn : linkedin.com/in/alok-singh-8900bb210 An E-Verified company | An Equal Opportunity Employer -- Keywords: information technology microsoft South Carolina No H1B Local Candidates : Sr. Business Analyst with Utilities Domain , NYC [email protected] http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2167010&uid= |
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| 07:33 PM 12-Feb-25 |