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Senior Voice Engineer_ Onsite in Pittsburgh PA (Must be Local)_ No H1B and CPT at Pittsburgh, Pennsylvania, USA
Email: [email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=2166975&uid=

Senior
Voice Engineer

Onsite
in Pittsburgh PA (Must be Local)

1+ Year

No H1B
and CPT

The senior voice engineer will be responsible for the design, implementation,
and ongoing management of the voice system. The system currently includes 2
Cisco call manager clusters, Cisco Emergency Responder, and Unity voicemail
systems globally.

This role will ensure maximum uptime is achieved of the voice system for our
end users (customers). Reliability is crucial. They will architect and
configure with security in mind, maintaining vendors best practices.  The
ideal candidate will have high attention for customer service. They will also
work closely with LAN and WAN teams to optimize performance of the VOIP
systems. They will work with vendors to open, troubleshoot, and achieve a final
resolution of tickets in a timely manner.

Provide high level support for voice issues, working with tier 1
techs to troubleshoot and resolve tickets.

Follow change management procedures to mitigate production outages.

Monitor VOIP systems and be proactive of mitigating issues before
they become widespread. Implementing and maintains a DR plan.

Engage in projects and achieve completion in the required
timeframe.

Skills:    

In depth knowledge of Cisco voice products

5+ years designing/Implementing/troubleshooting with Cisco Call
Manager

5+ years working with Cisco Voice Gateways, Analog routers, CUBE's,
other SBC's

SIP trunking with 3rd party service providers

Excellent communication skills

Ability to work independently and with various IT teams

Ability to guide and mentor lower tier technicians

Required to build BOM for replacement equipment

Create/maintain Microsoft Visios for network diagrams, call flows,
Auto Attendants

Time Management

Availability to work off hours for upgrades, maintenance, etc

Education:

Bachelors degree is required.

CCNP Collaboration is preferred.

5+ years Design and Implementing Cisco voice environments.

Thanks and Regards

Sanju Singh

Senior Technical Recruiter

Ph.:- 972-290-1157

Email:
[email protected]

Sbase Technologies Inc.,

Office Address:- 2511 Texas Drive,   

Irving, TX 75062,

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Keywords: information technology Pennsylvania Texas
Senior Voice Engineer_ Onsite in Pittsburgh PA (Must be Local)_ No H1B and CPT
[email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=2166975&uid=
[email protected]
View All
07:29 PM 12-Feb-25


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