Senior Voice Engineer_ Onsite in Pittsburgh PA (Must be Local)_ No H1B and CPT at Pittsburgh, Pennsylvania, USA |
Email: [email protected] |
http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2166975&uid= Senior Voice Engineer Onsite in Pittsburgh PA (Must be Local) 1+ Year No H1B and CPT The senior voice engineer will be responsible for the design, implementation, and ongoing management of the voice system. The system currently includes 2 Cisco call manager clusters, Cisco Emergency Responder, and Unity voicemail systems globally. This role will ensure maximum uptime is achieved of the voice system for our end users (customers). Reliability is crucial. They will architect and configure with security in mind, maintaining vendors best practices. The ideal candidate will have high attention for customer service. They will also work closely with LAN and WAN teams to optimize performance of the VOIP systems. They will work with vendors to open, troubleshoot, and achieve a final resolution of tickets in a timely manner. Provide high level support for voice issues, working with tier 1 techs to troubleshoot and resolve tickets. Follow change management procedures to mitigate production outages. Monitor VOIP systems and be proactive of mitigating issues before they become widespread. Implementing and maintains a DR plan. Engage in projects and achieve completion in the required timeframe. Skills: In depth knowledge of Cisco voice products 5+ years designing/Implementing/troubleshooting with Cisco Call Manager 5+ years working with Cisco Voice Gateways, Analog routers, CUBE's, other SBC's SIP trunking with 3rd party service providers Excellent communication skills Ability to work independently and with various IT teams Ability to guide and mentor lower tier technicians Required to build BOM for replacement equipment Create/maintain Microsoft Visios for network diagrams, call flows, Auto Attendants Time Management Availability to work off hours for upgrades, maintenance, etc Education: Bachelors degree is required. CCNP Collaboration is preferred. 5+ years Design and Implementing Cisco voice environments. Thanks and Regards Sanju Singh Senior Technical Recruiter Ph.:- 972-290-1157 Email: [email protected] Sbase Technologies Inc., Office Address:- 2511 Texas Drive, Irving, TX 75062, -- Keywords: information technology Pennsylvania Texas Senior Voice Engineer_ Onsite in Pittsburgh PA (Must be Local)_ No H1B and CPT [email protected] http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2166975&uid= |
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07:29 PM 12-Feb-25 |