| Requirement for Desktop support in Newton, Ma at Newton, Massachusetts, USA |
| Email: [email protected] |
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http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2160661&uid= Role : Desktop support Location : Newton, Massachusetts Duration : Long Term Mode of interview : Telephonic Rate : $30/hr on C2C Job description Installation and configure Windows 1011 on Desktop Laptop, Configuration of operating system Language packs If any Configuration of outlook profile MS Teams and OneDrive, Install and configure Office application with other Line of Business Applications Ensure the user profile data is backed up, Configure of IE settings network and printer drives Also check group policies are applied Configuration of printer, Drive mapping to Nework Shared Hands on experience with Windows and Knowledge in Mac OS environments is added advantage, Diagnoses and resolving software and hardware incidents including operating systems Windows 10 and across a range of application software on the Mobile device management configure outlook teams Microsoft Authenticator etc Android iPhone iPad Surface etc Basic knowledge on Office365 services Active Directory and user login methods, Knowledge on SCCM application push and deployment for workstations Walking customers through installing applications and computer peripherals, Guide users with simple step by step instructions, Conduct remote troubleshooting OS and Application support ticket handling on INC SR, Good to have ticketing tool knowledge SNOW JIRA etc, Test alternative pathways until you resolve an issue, Customize desktop applications to meet user needs Record technical issues and solutions in logs, Help create technical documentation and manuals, Proven work experience as a Desktop Support Engineer Technical Support Engineer or similar role Knowledge on Office application like Word Excel PowerPoint outlook Teams, Working knowledge of office automation products and computer peripherals like printers and scanners, Provide technical assistance and support issues related desktop support Teams Conferencing support VIP user coordination and support, Professionalism when resolving service delivery and client issues in a timely manner, Identifying and escalating business and technical challenges as appropriate and in a timely manner Communicating with other engineers clients and managers in a professional manner as situations arise and at regular intervals ensuring that all parties involved are kept up to date at all time Install and configure the Antivirus, Other Roles and responsibilities during Migration Coordinate with Migration Onsite team and scheduling team, Helping technical team to solve technical roadblocks by regular case reviews and resulting in increased productivity of the team Ensure all scheduled migrations are completed without any business impact Skills Mandatory Skills : Jira Service Desk, Service-desk, Windows Server -- Thanks & Regards Avnish Naagar -- Keywords: information technology microsoft Requirement for Desktop support in Newton, Ma [email protected] http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2160661&uid= |
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| 12:10 AM 11-Feb-25 |