| Urgent Need | Genesys Engineer | Phoenix, AZ (Onsite) at Phoenix, Arizona, USA |
| Email: [email protected] |
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http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2148809&uid= Hi There, Trust you are doing great! Kindly go through the below mentioned job description. Job Title: Genesys Engineer Location Phoenix, AZ (Onsite) Job description Manage day-to-day operations of the Genesys contact center system. Monitor and analyze call metrics to optimize performance and service levels. Provide technical support and troubleshooting for Genesys applications. Collaborate with IT and other departments to implement system upgrades and enhancements. Train and support contact center staff on Genesys functionalities and best practices. Develop and maintain documentation related to system configurations and processes. Assist in designing and implementing workflows and IVR solutions to improve customer experience. Prepare reports and present findings to management on call center performance. www.envisiontechsol.com 10130 Mallard Creek Rd, Charlotte NC, 28262 | Name Satya Prakash Designation Technical Recruiter Envision Technology Solutions E: Email [email protected] Office: number 704-323-6045 LinkedIn : linkedin.com/in/satya-prakash-205335238/ | -- Keywords: information technology golang Arizona North Carolina Urgent Need | Genesys Engineer | Phoenix, AZ (Onsite) [email protected] http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2148809&uid= |
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| 02:48 AM 06-Feb-25 |