| Genesys Engineer with Call Center ll Deerfield, NJ ll onsite at Deerfield, Wisconsin, USA |
| Email: [email protected] |
|
http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2138575&uid= From: Sona Chhabra, SMART IT FRAME [email protected] Reply to: [email protected] Role: Genesys Engineer with Call Center Location: Deerfield, NJ Job Responsibilities: Strong expertise in Genesys Cloud & Genesys PureConnect administration. Experience troubleshooting call center incidents at all severity levels. Knowledge of ticketing tools (e.g., ServiceNow) for effective incident management. Experience in call flow modifications and system optimizations. Strong understanding of voice network environments, compliance, and best practices. Ability to work in a team environment while making independent decisions when necessary. Keywords: information technology New Jersey Genesys Engineer with Call Center ll Deerfield, NJ ll onsite [email protected] http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2138575&uid= |
| [email protected] View All |
| 11:06 PM 03-Feb-25 |