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Job Description - Resource Management Support Consultant - Remote at Remote, Remote, USA
Email: [email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=2112370&uid=

Hello,

I hope this email finds you well. My name is
Sparsh, and I am a Technical Recruiter at Empower Professionals Inc. We have an
Resource Management Support Consultant role with our client. If you have a matching candidate please send over a resume, after which I will give you a phone call to discuss further.

Role: Resource Management Support Consultant

Duration: 12 Months

Location: Remote

Job Description:

We are seeking a skilled and dedicated Resource Management Support Consultant to join our team. The ideal candidate will provide comprehensive support and maintenance for the Resource Management
module, ensuring its optimal performance and reliability. This role requires a deep understanding of resource management processes and strong technical skills.

Key Responsibilities:

Provide Technical Support: Offer helpdesk support to address user queries and issues related to the Resource Management module.

System Monitoring: Implement and manage continuous monitoring tools to detect and resolve issues proactively.

Regular Updates and Maintenance: Apply regular updates, patches, and perform system health checks to ensure the module remains secure
and efficient.

Performance Optimization: Conduct periodic performance reviews and optimizations to enhance system efficiency.

User Training and Documentation: Develop and deliver training sessions for end-users and maintain up-to-date documentation.

Integration Support: Assist in the integration of the Resource Management module with other systems, ensuring data consistency and seamless
operation.

Continuous Improvement: Gather user feedback, identify areas for improvement, and implement enhancements based on evolving business needs.

Qualifications:

Education: Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.

Proven experience in supporting and maintaining resource management systems, preferably Certinia.

Experience with Salesforce platform and Sales Cloud integration is highly desirable.

Technical Skills:

Proficiency in system monitoring tools and techniques.

Knowledge of applying updates and patches to software systems.

Familiarity with Salesforce (Apex, Visualforce, Lightning, APIs) is a plus.

Soft Skills:

Strong problem-solving and analytical skills.

Excellent communication and interpersonal skills.

Ability to work independently and as part of a team.

Customer-focused with a commitment to delivering high-quality support.

Thanks & Regards

Sparsh Gupta

Technical Recruiter | Empower Professionals

......................................................................................................................................

[email protected]

100 Franklin Square Drive Suite 104 | Somerset, NJ 08873

www.empowerprofessionals.com linkedin.com/in/sparsh-gupta-b97778271

Certified NJ and NY Minority Business Enterprise (NMSDC)

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Keywords: access management information technology New Jersey New York
Job Description - Resource Management Support Consultant - Remote
[email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=2112370&uid=
[email protected]
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12:07 AM 25-Jan-25


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