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Direct Client Hiring: Job Title: Business Analyst Program & Portfolio Management || Job Location: Washington, DC(Remote 2 Times Onsite in Office) || Read Notes before Sending Profiles at Washington, DC, USA
Email: [email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=2035116&uid=

Job Title: Business Analyst
Program & Portfolio Management

Job Location: Washington, DC (Remote 2 Times Onsite in Office)

Job Type: Contract-To-Hire

Notes:

Only for DC/MD/VA/NY/NJ/DE Candidates with Local Photo ID Proof.

Applicable for USC/GC/EAD'S (Except - H1/TN/CPT/OPT)

Healthcare Experience Must.

Job Description:

The Senior Business
Analyst will specialize in analyzing, documenting, and optimizing
conversational AI systems and processes. With a focus on improving containment
rates, user experience, and automation, the Sr. BA will collaborate with
stakeholders to define use cases and enhance AI-driven digital solutions. This
role requires exceptional documentation, research, and problem-solving skills,
with a solid background in traditional BA responsibilities and a strong
understanding of AI, natural language processing (NLP), and healthcare systems.

Key Responsibilities:

Analyze and document business system requirements
related to pre-adjudication and post-adjudication processes.

Conduct research and analysis to optimize conversational
AI systems and improve automation.

Develop and document detailed user stories, data models,
gap analyses, and use cases.

Collaborate with cross-functional teams to refine
processes and enhance AI applications, focusing on containment rates and
user self-service improvements.

Gather and document requirements for AI-driven systems
using tools like CORE AI.

Provide strategic insights and recommendations based on
data analysis and user feedback.

Facilitate requirements analysis sessions, create
project plans, and support solution delivery.

Support user acceptance testing and ensure successful
implementation of solutions.

Qualifications: Must-Have
Experience:

Minimum 5 years of relevant experience with a degree or
9 years without a degree.

Expertise in traditional BA skills, including
documentation, user stories, and process optimization.

Strong background in conversational AI systems, natural
language processing (NLP), and automation processes.

Healthcare Industry: Proven experience working in
healthcare-related projects.

Documentation Expertise: Exceptional skills in creating
user stories, data models, and performing gap analyses.

Conversational AI Knowledge: Practical experience with
AI tools and systems (e.g., CORE AI).

Soft Skills: Excellent communication, collaboration, and
stakeholder management skills.

Preferred
Qualifications:

Bachelor's Degree in Business, Information Technology,
Computer Science, or a related field.

Familiarity with tools and methodologies for project
management and business analysis.

Experience with AI-driven platforms in the healthcare
domain.

Required Skills and
Competencies:

Strong analytical and problem-solving skills.

Proficiency in natural language processing (NLP) and
conversational AI technologies.

Advanced Microsoft Office skills for documentation and
presentation.

Ability to analyze, organize, and prioritize multiple
tasks to meet tight deadlines.

Notes  :

5 years with degree with BS or 9 years without degree

Focusing on digital conversation only. launched last
year

Members call in and are now dealing with IVR for
self-service

Must Have -- Containment Rate Goes Up Through The
Automation Process.  Gather Additional Use Cases.  How To Get
Them To Buy Into The Additional Automated System

Must Have-- Healthcare Experience

Must Have-- Exceptional Documentation Experience
User Stories, Data Models, Gap Analysis

Must Have Conversational Experience -- Ai, Natural
Language Processing

Must Have All Traditional Ba Requirement

Core Ai Is The Application They Are Currently Using

***Lumen and / or its clients
will not provide equipment (Laptop, monitor, etc.) to the selected contractor.
The contractor must have their own equipment. Access to a virtual desktop set
up (software) will be provided by Lumens client, allowing the user access to
the required systems and technology. ***

Lumen Solutions Group Inc.
is an Equal Opportunity Employer and does not discriminate in employment on the
basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.

Regards,

Yash Sharma

US IT
Recruiter, Lumen Solutions Group Inc.

[email protected]

www.lumensolutions.com

ISO
9001:2015 | ISO 20000-1:2011 | ISO 27000-1:2013 | Registered CMMI-SERVICES v2.0 Level-3
Appraised0

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Direct Client Hiring: Job Title: Business Analyst Program & Portfolio Management || Job Location: Washington, DC(Remote 2 Times Onsite in Office) || Read Notes before Sending Profiles
[email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=2035116&uid=
[email protected]
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09:02 PM 23-Dec-24


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