| ServiceNow Change Management in Laurel, MD at Laurel, Maryland, USA |
| Email: [email protected] |
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http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=1976004&uid= Role : ServiceNow Change Management Location : Laurel, MD. Hybrid Duration : 1 year Mode of interview: Phone/Skype Work authorization : GC/USC Duties / Responsibilities Partners with the IT Change Management Administrator to conduct weekly Technical Review Board (TRB) and Change Advisory Board (CAB) meetings with IT senior management, IT division-section managers, and representatives from all WSSC Water business areas. Serves as a liaison between IT and the WSSC Water business community Supports the IT Change Management tool administrator. Supports day-to-day user needs, software upgrade deployments, and enhancement configuration. Supports IT Change Management reporting; Reporting includes change request resolution and monthly metric reports for senior management. Supports IT configuration management function Performs internal QA of weekly change request submissions for accuracy and completeness. Supports the functional configuration tasks and activities for software implementation projects Preferred Experience/Qualification/Knowledge Skills Education: At least 4 years of experience working in Change Management Bachelors degree in information technology management or related field. 4 years of practical experience in IT change management. ITIL Foundation Certification. or High school diploma or equivalent. 8 years of practical experience in IT change management. ITIL Foundation Certification. b. General Experience: Experience in Service Now Change Management Software c. Specialized Experience Experience reviewing change requests in ServiceNow. Experience creating and implementing IT asset governance procedures for all change management lifecycle stages. d. Skillset Knowledge of IT Change Management best practices. Knowledge and understanding of change management tools. Proven ability to execute tasks and meet deadlines under pressure consistently and effectively. Excellent analytical, negotiation, and organization skills. Ability to develop and intuitively present complex ideas (conversationally or in presentations) to audiences with varying degrees of technical experience. Outstanding customer, communication, and interpersonal skills. Ability to identify opportunities to automate processes for efficiencies. Highly self-motivated, self-directed and attentive to detail. Knowledge of Microsoft Office Suite (SharePoint preferred) -- Thanks & Regards Avnish Naagar -- Keywords: quality analyst information technology green card Maryland ServiceNow Change Management in Laurel, MD [email protected] http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=1976004&uid= |
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| 12:54 AM 03-Dec-24 |