| Position : UCCE Engineer at San Jose, California, USA |
| Email: [email protected] |
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http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=1947211&uid= From: jatin, Hmg America LLC [email protected] Reply to: [email protected] Position : UCCE Engineer Location : San Jose CA (Onsite) Duration : 6+months In-Depth knowledge of Cisco Unified Contact Center Enterprise (UCCE) and Cisco Voice Portal (CVP). Good understanding of Cisco UCCE Architecture, deployment models and components. Hands on experience in Cisco UCCE Call flow scripts. Good knowledge and hands on experience in Cisco CVP Scripting. Good hands on experience in CVP Micro app and knowledge in VXML application. Good hands on experience in VXML Gateway configuration and troubleshooting. Knowledge in Cisco Unified Intelligence Center Reporting (CUIC). Knowledge of Cisco Unified Communication technologies and products (CUCM, CUCM IM&P, CUC) Good understanding of various APIs, SDKs and protocols used for automation: AXL, REST, SOAP Ability to troubleshoot UCCE/CVP solutions covering multiple products and features under and drive incidents towards resolution Able to identify problems, acquire ownership and deliver solutions at a high level of customer satisfaction. Excellent written and verbal communication, interpersonal and presentation skills. Proven planning, prioritization, and organization skills ITIL Foundation level knowledge Keywords: California Position : UCCE Engineer [email protected] http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=1947211&uid= |
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| 11:58 PM 19-Nov-24 |