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Urgent Hiring:: IT Support Specialist || Location: Philadelphia, PA(Fully Remote - Must be EST or CST time zone) || Visa: USC Only at Philadelphia, Pennsylvania, USA
Email: [email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=1939075&uid=

Hi,

Hope you are doing great! Please find the requirement below , If you find yourself comfortable with the requirement please reply back with your updated resume and I will get back to you or I would really
appreciate

Role: IT Support Specialist

Location: Philadelphia, PA(Fully Remote - Must be EST or CST time zone)

Visa: USC Only

Duration: 6 Months with likely renewal

Start: ASAP

IT Support Specialist (2) - Job Description: 

Perform intake (via phone, email, and chat) and support to our clients related to the technology offerings in organization service catalog. 

Diagnose, resolve, and route as appropriate complex, technical incidents and service requests related to computing hardware, software, and network services. 

 Track all client interactions and details related to work performed through our incident management tool,

Helix. 

Write and edit technical support documentation. 

Post content on our client-facing websites using a CMS editing interface and in our internal knowledge base. 

IT Support Specialist (2) -
 REQUIRED SKILLS: 

Previous support level experience wi
th Windows/MacOS.

Strong customer service orientation and excellent interpersonal skills. 

Excellent technical support skills and the ability to present technical information clearly to both technical and non-technical audiences. 

Ability to work independently and as part of a team. 

Ability to maintain confidentiality of sensitive materials. 

Demonstrated ability to prepare written documentation suitable for university use desirable. 

Previous experience in an

academic computing environment required.

Thanks And Regards

Khokan Kaviraj

Email:

[email protected]

Hangout:

[email protected]

Linked In:

https://www.linkedin.com/in/khokan-kaviraj-582655166/

Accroid Inc.

1007 Orange ST 4th FL 1651 Wilmington, DE 19801

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Keywords: information technology Delaware Florida Pennsylvania Wisconsin
Urgent Hiring:: IT Support Specialist || Location: Philadelphia, PA(Fully Remote - Must be EST or CST time zone) || Visa: USC Only
[email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=1939075&uid=
[email protected]
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02:04 AM 16-Nov-24


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Location: Philadelphia, Pennsylvania