| Opening for Sr. Business Systems Analyst - REMOTE at Remote, Remote, USA |
| Email: [email protected] |
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http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=192089&uid= From: meenakshi bisht, kpg99 [email protected] Reply to: [email protected] Title-Sr. Business Systems Analyst Duration- 6 months Location- Jacksonville, FL Job Description Responsibilities : Collect and analyze information to formulate the scope and objectives of technology solutions. Write system and programming specifications so that when the system is implemented it will meet user needs. Provide input into cost estimations and project plans. Prepare and maintain technical documentation including flow charts, models, and procedures, user guides, scorecards and reporting to assist with the ongoing operation and maintenance of technology solutions. Assigned to and assist complex projects, systems or initiatives. Analyzes business needs to determine technical requirements, identifies impacted areas/systems/processes, and evaluates alternative solutions Design, develop, documents, test or support modification of computer programs and/or systems Researches and assists in designs solutions for general maintenance requests to resolve system problems Prepares detailed system requirements and assists in functional design solutions for new products/functionality and enhancements to existing products/functionality Provide oversight and final review of design specification Take the initiative to seek out areas of improvement Assigned to highly complex projects, systems or initiatives Provides input into forecasting and project-planning for scope/requirements documents and/or vendor contracts to minimize risk to on time, cost effective solution fulfillment. Leads a systematic process for capturing requirements. Works with partners to capture requirements in a standard format that can serve as the foundation for developing technical documentation. Using SDLC processes and associated tools, analyzes current system targeted for replacement/enhancement to determine business and technical functions to be included in design. Prepare crosswalks for transforming input data to output with application of rules Works with Developers and other IT staff to determine system components and functional flow of components and data between components. Validates the design documentation with the appropriate parties and receives approval on these documents. Reviews final design documents to ensure that they clearly explain the work expectations. Clarifies design expectations. Answer business and technical questions. Researches and involves appropriate parties to resolve more complex business and technical issues. Continuously assesses systems as business direction changes for impacts to existing designs. Understands impacts and works as appropriate to determine best solution. Provide consultative support for the systems within their product family Partner with developers and other IT staff to ensure the design fulfills business and technical requirements Responsible for relationship management responsibilities for assigned vendors Prepare technical documentation and deliverables including flow charts, models, and procedures, user guides, scorecards and reporting. Ensures adherence to practices, standards, policies and procedures. Develops test scenarios & test cases, performs test executions for various system components. Prepares complex test strategies to ensure comprehensive coverage of system components and interfaces; provides SME level expertise and recommends test strategies and scenarios for junior level analysts. Develops and documents vetted contingency plans in case of risks or roadblocks Responsible for consensus and relationship building between Business, IT teams and BRMs Other duties as assigned Gather requirements from different business areas (such as Contact, Sales, etc) around strategy to provide omni-channel experience to their end users. Participate in evaluating vendor products and mapping current system capabilities and help presenting a recommendation that meets business requirements. Required Skills: 5-8 years' experience in an analytical role, preferably in a BSA or similar role. Bachelor's Degree in a Computer, Mathematics, or Business-related field or relevant work experience Need a solid analyst with experience in telephony to support call center application. Need someone who has worked on telephone/call center/IVR systems and understands call center processes/technology. Ability to write simple to complex SQL Queries Strong knowledge of MS Excel and MS Visio Preferred Skills: Experience in Application development, testing, and/or business/systems analysis role Various Domain experience; Health Care Experience using Agile, Waterfall, or hybrid methodology Specific tools, languages and specialty skills may vary Experience working with integrated omni-channel systems (Visual IVR, ChatBot, SMS, etc.) experience A PLUS Experience with cloud-based solutions A PLUS Experience testing/debugging would be A PLUS Regards, Meenakshi Bisht Technical Recruiter D: 609-357-5502 E: [email protected] Note:: We are going through prime vendor. Keywords: information technology http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=192089&uid= |
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| 01:54 AM 07-Dec-22 |