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Remote Network Technical Advisor USC, GC, GC-EAD and H4-EAD Only at Remote, Remote, USA
Email: [email protected]
https://jobs.nvoids.com/job_details.jsp?id=1836843&uid=
Title: Network Technical Advisor

Location: 100% remote

Visa: USC, GC, GC-EAD and H4-EAD Only

Fortinet Products -MUST HAVE

6 month contract to hire

Good Knowledge on Fortinet Products -MUST HAVE

This role will be supporting one of their Top clients (Fintech/Insurance) and is a high visibility role engaging with C level leadership at the client

JOB DESCRIPTION

Reporting to the Global Operations organization, you will be part of the Technical Advisor team. As a Technical Advisor you will be the point of contact and technical resource for the client. You will have a broad technical knowledge with a specific emphasis on network architecture across datacenter, and cloud. You will provide leadership and technical governance of aspects of the current and potential future state of services . You will be responsible for promoting open communication within the team, with other departments, and with the client while demonstrating sound judgment necessary in performing all the duties of a technical advisor.

EXPERIENCE

Experience in Client facing or Service Delivery roles

Experience in a managed services environment a plus

TECHNICAL SKILLS

Expert knowledge in network architecture across datacenter environments.

Expert knowledge on Fortinet suite of products. Including NGFW, SD-WAN, Client VPN, and VPN Tunnel features will be critical for this rule.

Expert knowledge in multiple Network and Security hardware and software vendors. Cisco (Catalyst, Nexus. ASR/ISR, ACI), F5, NSX, Palo Alto, Checkpoint is also desirable.

knowledge of Network diagnostics, protocols, and disciplines, EIGRP, BGP, eBGP, SNMP, VPN, SSH, and MPLS technologies.

Mastery of TCP/IP protocol communications, addressing & subnetting.

Knowledge of datacenter technology using on-prem methods sufficient to coordinate with other teams including facilities, OS, hardware, storage, backup, etc required.

Knowledge of ITIL Framework

Proficient in Microsoft Office products for creating presentations, diagrams, and communicating technical details and concepts

Nice to Have
:

Cloud Networking knowledge in Google Cloud Platform, Amazon AWS, and Microsoft Azure.

Knowledge in network automation using CI/CD toolsets such as Terraform, Ansible, Rundeck, and others.

Working foundational technical knowledge in multiple areas including basic networking, Windows OS, Linux OS (Redhat or Redhat based),

Knowledge of CI/CD toolsets including Terraform, Jenkins, GitHub, Ansible, Chef, and Salt.

Knowledge with scripting tools like Bash, Power, Perl, Python, etc a plus

Knowledge of container technologies such as Docker and Kubernetes is a plus

Knowledge of infrastructure, application, and synthetic monitoring products, such as BMC, Datadog, New Relic, and Splunk

Experience in an environment with Service Now ITSM, and ITOM is a huge plus.

KEY RESPONSIBILITIES

Provide technical thought leadership and technical governance

Partner with leadership, client account team, and client to identify and capture operational risks, insights, and improvements.

Assists in service/process development and execution of improvement plans.

Partners with solution architects to review and develop client solutions

Maintain highly effective coordination and communication with the client and internal stake holders as needed.

Drive process improvements and bring operational efficiencies partnering with automation teams as appropriate

Develop and implement Network designs based on client requirements, and associated high-level and low-level documents

Mentor and develop global team members in both technology and customer support

Partner with global team on ITSM functions

Define process, and act as escalation for Incident and Request management

Review Complex changes, create standardized change templates

Conduct proactive and reactive problem management including leadership over root cause analysis and reduction of repeat incidents

Maintain general service health for all network services

CMDB Inventory Accuracy

Operational Hygiene

Leverage SRE practices

Review and consistent enhancement of documentation

Optimize for service availability and uptime of customer services

Manage to audit compliance requirements

GENERAL SKILLS

Exceptional interpersonal, verbal, and written communication skills

Exceptional Customer Service

Development and enhancement of documentation related to technology and process

Proficiency on interacting the technology vendors

Strong collaboration and teamwork skills

Understand a large-scale 24x7 mission critical production environment

Strong problem solving and analytical skills

Proactive and self-motivated to take ownership move projects and actions forward with minimal oversight

Demonstrated ability to lead calls with many participating stakeholders including leadership and drive to a desired outcome

Effective interaction with a variety of technical SMEs in technical disciplines to achieve deserved outcomes

Kind Regards,

Kartik Bhardwaj | Absolute IT | Recruitment Manager

116 Village Blvd Suite 200 Princeton New Jersey 08540

Direct: 609-639 9618

Office: 201-228-3009 EXT 127

[email protected]

www.absoluting.com

In case there is any urgency or my absence, please feel free to reach Bharat Goyal (

[email protected]
).

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Remote Network Technical Advisor USC, GC, GC-EAD and H4-EAD Only
[email protected]
https://jobs.nvoids.com/job_details.jsp?id=1836843&uid=
[email protected]
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12:05 AM 12-Oct-24


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